Customer Service Officer/Admin
| Dyddiad hysbysebu: | 18 May 2024 |
|---|---|
| Cyflog: | £15.06 per hour |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE |
| Oriau: | Full time |
| Dyddiad cau: | 16 June 2024 |
| Lleoliad: | Wembley, London, HA9 0FJ |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Temporary |
| Cyfeirnod swydd: | Brent 5248923 |
Crynodeb
What's involved with this role:
Temporary Customer Service Officer/Admin
Job Ref: Brent 5248923
Pay Rate: £15.06 per hour PAYE
Hours per week: 36 Monday - Friday, 8.45am to 5pm
Role Length: This opening assignment is for 4 months
City: Wembley, London
The purpose of the role is to deal with enquiries regarding adult social care. To be able to respond to email and telephone enquiries. You will need to be able to effectively screen for eligibility for social care input and signpost accordingly.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
3 GCSE's, Grades A-C, or equivalent including English and Mathematics.
Skills & Experience:
Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
Good communication skills.
Previous administration experience.
Good people management.
Good communication written and verbal.
Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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Job Ref: Brent 5248923
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.