PPM Planner
| Posting date: | 17 May 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 June 2024 |
| Location: | OX4 6NL |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 53874 |
Summary
Our values and behaviours
An individual's belief in our values and behaviours is as important as their technical and/or professional know how
which is why our Job Descriptions are written with these in mind.
Job objectives and responsibilities
· To ensure the effective planning/allocation of PPM tasks using Mitie CAFM system and scheduling/planning tools for
operational teams
· Prepare schedule to maximise utilisation (where possible) and effectiveness of planned routes for appropriately skilled
engineers to achieve PPM SLAs each day.
· To identify areas of risk to KPIs and raise with Supervisor/Contract Manager to take action to eliminate, reduce or transfer
the risk of failing SLA's
· To carryout duties in compliance with Mitie Technical Facilities Management Policies and Procedures
· Ensuring PPM certification is attached in Mitie CAFM system
· Working closely with Contract Managers, Supervisors, Admin and Service Assurance Teams
· Report/escalate to Supervisors and Contract Manager of PPMs in jeopardy
· Ensure mitigation reasons are applied in Maximo once agreed with client
· To perform tasks in a professional manner to a suitable standard to meet both Client and Mitie expectations
· Compliance with Health and Safety policy/legislation
· To ensure that so far as is reasonably practicable Mitie TFM reacts efficiently and effectively in line with client SLA's and
KPI's
Main duties
· To mange all Mitie Engineer PPM work schedules in Click, communicating with operational teams daily, weekly, and
monthly
· To allocate all Contractor PPM work in Maximo, communicating with operational teams daily, weekly, and monthly
· Ensuring completion of Contractor PPM work in Maximo
· Ensuring PPM certification is attached in Maximo
· Monitor site compliance in relation to PPM activities (Utilising Mitie reporting tools)
· Effective utilisation, efficiency and productivity of the Mitie Engineers Excel Challenge Inspire
• at service delivery, we must be the best at everything
• We always ask ourselves, why do I do it this way? How can I do this better? What else can I do?
• Have fun and be passionate about what you do
· Regular communication with Engineers, Contract Managers, Supervisors, Admin and Service Assurance Teams · Ensure the effective planning/allocation of PPM tasks using Mitie CAFM system and scheduling/planning tools to aid the completion of all PPMs within the month. · In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Line Manager · Ensure mitigation reasons are applied in Maximo once agreed with client · To provide support to the wider Account Management Team · Supporting Helpdesk during busy periods
Person Specification
Skills & Behaviours
· Reliable and ability to get on with others, with excellent verbal reasoning skills
· Experience of daily interaction and workload management of field engineers
· Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload.
· Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to
external parties.
· Customer Care - Capable of delivering results and meeting customer expectations
· Commercially aware with a clear focus on high quality and control of cost
· Self-motivated, tenacious and result-oriented with a positive outlook
· Calm under pressure
· Assertive
Qualifications & Experience
· Understanding of supply chain/basic planning process (order, production, delivery)
· Microsoft Intermediate Excel skills
· Knowledge of Maximo or similar CAFM system
· Knowledge of Click or similar scheduling/planning tool
· Relevant experience in a Planning role using business in-house systems together with Microsoft packages
· A knowledge of the hard services and facilities management sectors is desirable
· Educated to A Level standard or equivalent business is desirable
Working within the Mitie values and behaviours
People Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.
Trustworthy -
We do what we say we will How we behave… · We treat all colleagues with respect · We challenge people when they don't do the right thing · We welcome advice from anyone that might improve what we do · We are open and honest · We think safety and always follow rules for safe working
Helpful -
We go out of our way to make
a difference How we behave… · We work with each other to achieve the best for clients and for Mitie · We share information to help colleagues succeed · We build great relationships · Our first response to requests will always be positive · We look out for each other, never walking by unsafe actions or situations
Inspiring -
We help others to be the best
they can be How we behave… · We support and encourage each other to develop · We lead by example · We set clear expectations · We listen to and learn from others · We learn from mistakes and incidents to prevent recurrence
Passion Take our people, add their passion, and you get something really special.
Spirited -
We give it everything we've
got How we behave… · We do good things for each other, the environment and the community · We appreciate diversity and encourage it · We demonstrate team spirit · We are committed to doing things better and setting new standards in all that we do · We take pride in what we do and have fun doing it · We celebrate success and say thank you
Fresh thinking We want our people to find inspiration from skill development and career progression, and enjoy respect and
recognition for a job well done.
Pioneering -
We do things that excite and
amaze How we behave… · We bring new ideas to the way we do things · We are willing to try new things · We encourage and support innovation · We consider things from other peoples' points of view · We embrace new thinking and technologies · We build health & safety into everything we do
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times;
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or
risk to health and safety or the environment;
· Use all work equipment and personal PPE properly and in accordance with training received;
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties
undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job
description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the
business.
An individual's belief in our values and behaviours is as important as their technical and/or professional know how
which is why our Job Descriptions are written with these in mind.
Job objectives and responsibilities
· To ensure the effective planning/allocation of PPM tasks using Mitie CAFM system and scheduling/planning tools for
operational teams
· Prepare schedule to maximise utilisation (where possible) and effectiveness of planned routes for appropriately skilled
engineers to achieve PPM SLAs each day.
· To identify areas of risk to KPIs and raise with Supervisor/Contract Manager to take action to eliminate, reduce or transfer
the risk of failing SLA's
· To carryout duties in compliance with Mitie Technical Facilities Management Policies and Procedures
· Ensuring PPM certification is attached in Mitie CAFM system
· Working closely with Contract Managers, Supervisors, Admin and Service Assurance Teams
· Report/escalate to Supervisors and Contract Manager of PPMs in jeopardy
· Ensure mitigation reasons are applied in Maximo once agreed with client
· To perform tasks in a professional manner to a suitable standard to meet both Client and Mitie expectations
· Compliance with Health and Safety policy/legislation
· To ensure that so far as is reasonably practicable Mitie TFM reacts efficiently and effectively in line with client SLA's and
KPI's
Main duties
· To mange all Mitie Engineer PPM work schedules in Click, communicating with operational teams daily, weekly, and
monthly
· To allocate all Contractor PPM work in Maximo, communicating with operational teams daily, weekly, and monthly
· Ensuring completion of Contractor PPM work in Maximo
· Ensuring PPM certification is attached in Maximo
· Monitor site compliance in relation to PPM activities (Utilising Mitie reporting tools)
· Effective utilisation, efficiency and productivity of the Mitie Engineers Excel Challenge Inspire
• at service delivery, we must be the best at everything
• We always ask ourselves, why do I do it this way? How can I do this better? What else can I do?
• Have fun and be passionate about what you do
· Regular communication with Engineers, Contract Managers, Supervisors, Admin and Service Assurance Teams · Ensure the effective planning/allocation of PPM tasks using Mitie CAFM system and scheduling/planning tools to aid the completion of all PPMs within the month. · In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Line Manager · Ensure mitigation reasons are applied in Maximo once agreed with client · To provide support to the wider Account Management Team · Supporting Helpdesk during busy periods
Person Specification
Skills & Behaviours
· Reliable and ability to get on with others, with excellent verbal reasoning skills
· Experience of daily interaction and workload management of field engineers
· Co-ordination and Planning skills - excellent organisational skills and ability to prioritise workload.
· Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to
external parties.
· Customer Care - Capable of delivering results and meeting customer expectations
· Commercially aware with a clear focus on high quality and control of cost
· Self-motivated, tenacious and result-oriented with a positive outlook
· Calm under pressure
· Assertive
Qualifications & Experience
· Understanding of supply chain/basic planning process (order, production, delivery)
· Microsoft Intermediate Excel skills
· Knowledge of Maximo or similar CAFM system
· Knowledge of Click or similar scheduling/planning tool
· Relevant experience in a Planning role using business in-house systems together with Microsoft packages
· A knowledge of the hard services and facilities management sectors is desirable
· Educated to A Level standard or equivalent business is desirable
Working within the Mitie values and behaviours
People Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.
Trustworthy -
We do what we say we will How we behave… · We treat all colleagues with respect · We challenge people when they don't do the right thing · We welcome advice from anyone that might improve what we do · We are open and honest · We think safety and always follow rules for safe working
Helpful -
We go out of our way to make
a difference How we behave… · We work with each other to achieve the best for clients and for Mitie · We share information to help colleagues succeed · We build great relationships · Our first response to requests will always be positive · We look out for each other, never walking by unsafe actions or situations
Inspiring -
We help others to be the best
they can be How we behave… · We support and encourage each other to develop · We lead by example · We set clear expectations · We listen to and learn from others · We learn from mistakes and incidents to prevent recurrence
Passion Take our people, add their passion, and you get something really special.
Spirited -
We give it everything we've
got How we behave… · We do good things for each other, the environment and the community · We appreciate diversity and encourage it · We demonstrate team spirit · We are committed to doing things better and setting new standards in all that we do · We take pride in what we do and have fun doing it · We celebrate success and say thank you
Fresh thinking We want our people to find inspiration from skill development and career progression, and enjoy respect and
recognition for a job well done.
Pioneering -
We do things that excite and
amaze How we behave… · We bring new ideas to the way we do things · We are willing to try new things · We encourage and support innovation · We consider things from other peoples' points of view · We embrace new thinking and technologies · We build health & safety into everything we do
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times;
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or
risk to health and safety or the environment;
· Use all work equipment and personal PPE properly and in accordance with training received;
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties
undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job
description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the
business.