Team Leader | Aldershot
| Dyddiad hysbysebu: | 15 May 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £27500-31000 per annum |
| Oriau: | Full time |
| Dyddiad cau: | 29 May 2024 |
| Lleoliad: | Aldershot, GU11 2HL |
| Cwmni: | Serco Limited |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 293983-42511293 |
Crynodeb
VIVO, a 50:50 joint venture between Serco and EQUANS, has been awarded places on the Defence FM and Housing Maintenance framework contracts.
Contract Type: Full Time, Permanent
Location: Puckridge Barracks, Aldershot, GU11 2HL
Working Hours: 40 hours per week, Monday to Friday (8am to 5pm, 1 hour lunch break)
Salary: Up to £31,000 dependent on experience
Here at VIVO we are looking for a motivated and ambitious Team Leader to join our expanding Regional Service Centre Team.
As a Team Leader, you will be responsible for supporting a dynamic team, with a focus on improving business operations and customer experience.
Your main responsibility will be to provide day to day support and highlight the current work focuses to the team, whilst supporting them with dealing with queries and escalated issues. A pivotal part of this role is to champion an environment of continuous improvement, through modelling VIVO values and coaching whilst measuring team and individual performance.
Your other key responsibilities would include;
- To ensure client driven KPI’s are met through effective jeopardy management
- To work in a collaborative and supportive way with internal colleagues, partners and other stakeholders as well as our client, to ensure the best possible experience is achieved for our families
- To carry out administration duties
- To undertake monthly 1-2-1’s/team meetings to update on performance and any training requirements
What you’ll need to do this role
You will need experience in scheduling within a planned and maintenance environment
Experience in leading a team
Previous use of using Excel and Microsoft packages It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility You must be able to pass BPSS Clearance to be considered for this role. What we offer
- Up to 6% contributory pension scheme
- 25 Days annual leave
- Volunteer leave
- Established reward and recognition scheme
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
- Training opportunities and qualifications within a supportive environment to ensure career progression
Here at VIVO we are looking for a motivated and ambitious Team Leader to join our expanding Regional Service Centre Team.
As a Team Leader, you will be responsible for supporting a dynamic team, with a focus on improving business operations and customer experience.
Your main responsibility will be to provide day to day support and highlight the current work focuses to the team, whilst supporting them with dealing with queries and escalated issues. A pivotal part of this role is to champion an environment of continuous improvement, through modelling VIVO values and coaching whilst measuring team and individual performance.
Your other key responsibilities would include;
- To ensure client driven KPI’s are met through effective jeopardy management
- To work in a collaborative and supportive way with internal colleagues, partners and other stakeholders as well as our client, to ensure the best possible experience is achieved for our families
- To carry out administration duties
- To undertake monthly 1-2-1’s/team meetings to update on performance and any training requirements
What we offer
- Up to 6% contributory pension scheme
- 25 Days annual leave
- Volunteer leave
- Established reward and recognition scheme
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
- Training opportunities and qualifications within a supportive environment to ensure career progression
Contract Type: Full Time, Permanent
Location: Puckridge Barracks, Aldershot, GU11 2HL
Working Hours: 40 hours per week, Monday to Friday (8am to 5pm, 1 hour lunch break)
Salary: Up to £31,000 dependent on experience
Here at VIVO we are looking for a motivated and ambitious Team Leader to join our expanding Regional Service Centre Team.
As a Team Leader, you will be responsible for supporting a dynamic team, with a focus on improving business operations and customer experience.
Your main responsibility will be to provide day to day support and highlight the current work focuses to the team, whilst supporting them with dealing with queries and escalated issues. A pivotal part of this role is to champion an environment of continuous improvement, through modelling VIVO values and coaching whilst measuring team and individual performance.
Your other key responsibilities would include;
- To ensure client driven KPI’s are met through effective jeopardy management
- To work in a collaborative and supportive way with internal colleagues, partners and other stakeholders as well as our client, to ensure the best possible experience is achieved for our families
- To carry out administration duties
- To undertake monthly 1-2-1’s/team meetings to update on performance and any training requirements
What you’ll need to do this role
You will need experience in scheduling within a planned and maintenance environment
Experience in leading a team
Previous use of using Excel and Microsoft packages It is desirable that you have experience of operating within an MOD environment and have familiarity with geography and establishments within area of responsibility You must be able to pass BPSS Clearance to be considered for this role. What we offer
- Up to 6% contributory pension scheme
- 25 Days annual leave
- Volunteer leave
- Established reward and recognition scheme
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
- Training opportunities and qualifications within a supportive environment to ensure career progression
Here at VIVO we are looking for a motivated and ambitious Team Leader to join our expanding Regional Service Centre Team.
As a Team Leader, you will be responsible for supporting a dynamic team, with a focus on improving business operations and customer experience.
Your main responsibility will be to provide day to day support and highlight the current work focuses to the team, whilst supporting them with dealing with queries and escalated issues. A pivotal part of this role is to champion an environment of continuous improvement, through modelling VIVO values and coaching whilst measuring team and individual performance.
Your other key responsibilities would include;
- To ensure client driven KPI’s are met through effective jeopardy management
- To work in a collaborative and supportive way with internal colleagues, partners and other stakeholders as well as our client, to ensure the best possible experience is achieved for our families
- To carry out administration duties
- To undertake monthly 1-2-1’s/team meetings to update on performance and any training requirements
What we offer
- Up to 6% contributory pension scheme
- 25 Days annual leave
- Volunteer leave
- Established reward and recognition scheme
- One paid professional subscription
- Life Assurance Policy
- Employee discount and reward schemes
- Interesting, varied, and enjoyable work
- A company that recognises your contribution
- Training opportunities and qualifications within a supportive environment to ensure career progression
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