Benefits Assessment Officer (PO1)
| Posting date: | 13 May 2024 |
|---|---|
| Salary: | £18.50 per hour |
| Hours: | Full time |
| Closing date: | 12 June 2024 |
| Location: | Waltham Forest, East London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1268291052024 |
Summary
Benefits Assessment Officer (PO1)
Description
This is for 3 x full time posts on the Adult Social Care Financial Assessment Team. The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the ‘phone, liaising with several departments within the Local Authority and external agencies. Advising the service user what benefits they maybe entitled to and if a deferred payment arrangement applies. Scrutinising the Mosaic system for information entered by the Social Worker. It’s a busy team and officers need to adapt their day in order to deal with urgent / priority cases and take ‘phone calls. Often queries will involve several departments and liaison between all departments is needed.
We are looking for
- Experience in carrying out adult social care financial assessments Or Housing Benefit officers with a broad experience of giving advice in Welfare Benefits.
- Experience in dealing with review requests, complaints and queries
- Good verbal and written communication skills.
- Experience in managing a caseload and prioritising cases
- Being able to adapt your day to deal with urgent / priority cases and queries.
The following would be preferable
- Experience in using Mosaic
We are currently seeking a highly motivated and detail-oriented individual to join our team as a Benefits Assessment Officer. As a Benefits Assessment Officer, you will be responsible for evaluating and determining eligibility for various benefits programs. Your role will involve assessing applications, conducting interviews, and analyzing documentation to ensure accurate and fair decision-making.
You will play a crucial role in helping individuals and families access essential benefits, such as health insurance, disability support, and financial assistance. Additionally, you will provide guidance and information to applicants, helping them understand the application process and any required documentation.
The successful candidate will possess strong analytical skills, excellent attention to detail, and the ability to work independently within established guidelines. This position requires a high level of professionalism, as you will be dealing with sensitive and confidential information on a daily basis. Strong communication skills are essential, as you will be interacting with applicants, colleagues, and external agencies.
Responsibilities
Evaluate and assess applications for benefits programs
Conduct interviews with applicants to gather additional information and clarify details
Analyze documentation, such as medical records and financial statements, to verify eligibility
Ensure all necessary paperwork is completed accurately and in a timely manner
Stay updated on relevant policies, regulations, and procedures
Provide guidance and information to applicants, answering any questions they may have
Collaborate and communicate effectively with colleagues and external agencies
Requirements
Bachelor's degree in Social Work, Human Services, or a related field
Minimum of 2 years of experience in a similar role
Knowledge of benefits programs and eligibility criteria
Strong analytical and decision-making skills
Excellent attention to detail and accuracy in document review
Ability to handle confidential and sensitive information with professionalism
Exceptional communication and interpersonal skills
Proficiency in Microsoft Office Suite, specifically Word and Excel
Ability to work independently and within established guidelines
Flexibility to adapt to changing priorities and workloads
Strong organizational and time management skills
Ability to multitask and prioritize effectively
Knowledge of local community resources and services would be an asset
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £18.50
Location: Waltham Forest, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Description
This is for 3 x full time posts on the Adult Social Care Financial Assessment Team. The role includes carrying out adult social care financial assessments to ascertain how much someone can contribute towards their care, gather financial details and expenditure, dealing with queries in writing and over the ‘phone, liaising with several departments within the Local Authority and external agencies. Advising the service user what benefits they maybe entitled to and if a deferred payment arrangement applies. Scrutinising the Mosaic system for information entered by the Social Worker. It’s a busy team and officers need to adapt their day in order to deal with urgent / priority cases and take ‘phone calls. Often queries will involve several departments and liaison between all departments is needed.
We are looking for
- Experience in carrying out adult social care financial assessments Or Housing Benefit officers with a broad experience of giving advice in Welfare Benefits.
- Experience in dealing with review requests, complaints and queries
- Good verbal and written communication skills.
- Experience in managing a caseload and prioritising cases
- Being able to adapt your day to deal with urgent / priority cases and queries.
The following would be preferable
- Experience in using Mosaic
We are currently seeking a highly motivated and detail-oriented individual to join our team as a Benefits Assessment Officer. As a Benefits Assessment Officer, you will be responsible for evaluating and determining eligibility for various benefits programs. Your role will involve assessing applications, conducting interviews, and analyzing documentation to ensure accurate and fair decision-making.
You will play a crucial role in helping individuals and families access essential benefits, such as health insurance, disability support, and financial assistance. Additionally, you will provide guidance and information to applicants, helping them understand the application process and any required documentation.
The successful candidate will possess strong analytical skills, excellent attention to detail, and the ability to work independently within established guidelines. This position requires a high level of professionalism, as you will be dealing with sensitive and confidential information on a daily basis. Strong communication skills are essential, as you will be interacting with applicants, colleagues, and external agencies.
Responsibilities
Evaluate and assess applications for benefits programs
Conduct interviews with applicants to gather additional information and clarify details
Analyze documentation, such as medical records and financial statements, to verify eligibility
Ensure all necessary paperwork is completed accurately and in a timely manner
Stay updated on relevant policies, regulations, and procedures
Provide guidance and information to applicants, answering any questions they may have
Collaborate and communicate effectively with colleagues and external agencies
Requirements
Bachelor's degree in Social Work, Human Services, or a related field
Minimum of 2 years of experience in a similar role
Knowledge of benefits programs and eligibility criteria
Strong analytical and decision-making skills
Excellent attention to detail and accuracy in document review
Ability to handle confidential and sensitive information with professionalism
Exceptional communication and interpersonal skills
Proficiency in Microsoft Office Suite, specifically Word and Excel
Ability to work independently and within established guidelines
Flexibility to adapt to changing priorities and workloads
Strong organizational and time management skills
Ability to multitask and prioritize effectively
Knowledge of local community resources and services would be an asset
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Hour: £18.50
Location: Waltham Forest, London
Should you wish to apply for this job opportunity, please send an up to date CV.