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Customer Service Supervisor
| Dyddiad hysbysebu: | 11 Mai 2024 |
|---|---|
| Cyflog: | £24,500 i £26,500 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 10 Mehefin 2024 |
| Lleoliad: | 73b Clarendon Road, London, England, W11 4JF |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ROYZA LONDON LIMITED |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Royza London, a leading player in the online mobile phone sale and purchase market, is seeking an enthusiastic and customer-focused individual to join our team as a Customer Sales Representative. Established in 2019 in London, Royza London has expanded its services to become a trusted destination for used mobiles, tablets, and accessories. Committed to quality, innovation, and customer satisfaction, we are looking for a dynamic individual who shares a passion for providing an exceptional customer experience.
Main duties include:
- Interact with customers via phone, email, and online chat to understand their requirements and provide information about our products and services.
- Promote and sell our range of used mobiles, tablets, and accessories to meet sales targets and contribute to the company's growth.
- Stay informed about our product offerings, features, and specifications to effectively assist customers in making informed purchase decisions.
- Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Collaborate with other departments, including procurement and logistics, to ensure a smooth sales process and enhance customer satisfaction.
- Generate regular reports on sales performance and customer feedback for management review.
Skills and Education:
- Proven one year experience in customer service or sales roles.
- Excellent communication and interpersonal skills.
- Customer-focused with a positive and friendly demeanor.
- Ability to work in a fast-paced environment and meet sales targets.
- Familiarity with mobile devices and the electronics market is advantageous.
Main duties include:
- Interact with customers via phone, email, and online chat to understand their requirements and provide information about our products and services.
- Promote and sell our range of used mobiles, tablets, and accessories to meet sales targets and contribute to the company's growth.
- Stay informed about our product offerings, features, and specifications to effectively assist customers in making informed purchase decisions.
- Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
- Collaborate with other departments, including procurement and logistics, to ensure a smooth sales process and enhance customer satisfaction.
- Generate regular reports on sales performance and customer feedback for management review.
Skills and Education:
- Proven one year experience in customer service or sales roles.
- Excellent communication and interpersonal skills.
- Customer-focused with a positive and friendly demeanor.
- Ability to work in a fast-paced environment and meet sales targets.
- Familiarity with mobile devices and the electronics market is advantageous.