Head of IT Services
| Dyddiad hysbysebu: | 09 May 2024 |
|---|---|
| Cyflog: | £54,555 to £54,555 per year |
| Oriau: | Full time |
| Dyddiad cau: | 03 June 2024 |
| Lleoliad: | Isleworth, West London |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | West Thames College |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: |
Crynodeb
Person Specification
Please study the items in this person specification carefully and when completing your application form.
For this post we are looking for a person who can bring creativity and inspiration to the role, transforming the area into one where the curriculum is outstanding and outward-facing.
There are four key requirements for this post and these are embedded in all the criteria:
• Leadership – a vision for the service and a strategy to turn it into reality
• Creativity – an imaginative, sustainable and systematic approach to quality improvement
• Empowerment – a style of management which is pro-active, collaborative and consistent, and matches our values and principles
• Equality - valuing and using diversity to drive achievement
We need practical evidence of how well you meet each of the following criteria.
Qualifications
1 Educated to degree level or equivalent, with relevant industry standard qualification(s) (for example, MCA, MCSE, ITIL, etc.)
2 Two years’ experience of managing customer facing services.
3 Have undertaken continuous professional development, particularly in these four areas:
• IT service management
• Project management
• Industry standard technology solutions
• Management and leadership
Skills and experience
4 Technical environment: have an understanding of current technical solutions and be able to develop strategies to improve the full range of IT services.
With a focus on:
• Virtual technologies (server and desktop)
• Network administration and IT infrastructure
• Telephony systems (including VOIP)
• Multi-site server suites
• Data protection legislation
• Quality frameworks and quality marks
5 Equality and diversity: be able to provide leadership on equality and diversity, and apply them to the management of staff, the curriculum and resources.
With a focus on:
• Driving forward innovation in IT services
• A vision for IT from a data, system and IT perspective
• Quality improvements as measured through KPIs, performance indicators and benchmarks
• Creative ideas to promote learners’ access, treatment and attainment
• Expand and use the diversity of the staff team/s
• Create a secure, respectful and inclusive team culture
6 Practical leadership –developing the business, clients and services: be able to develop and apply a vision and strategy to IT services.
With a focus on:
• Clear direction
• Creative ideas
• Practical application
• Measurable outputs
• Effective prioritisation
• Collaborative working
7 Practical leadership – staff: be able to manage a team, individuals and influence staff who you do not line management in line with the college values and principles.
With a focus on:
• Collaborative working
• Creative environment
• Structured support systems
• Set and maintain high standards
• Promote diversity and development
• Challenging the way things are normally done
8 Quality and equality: be able to ensure excellence in the provision of IT services.
With a focus on:
• Setting standards
• Working collaboratively
• Monitoring progress and outcomes
9 Resources: be able to manage financial and human resources.
With a focus on:
• Attention to detail and accuracy
• Systematic monitoring
• Informed and practical approach to Health and Safety
• Confident in reading financial data
• Informed and creative application of funding
• Creative solutions for efficient resource use
10 Managing change: be able to manage complex change.
With a focus on:
• Leadership – vision and purpose
• Clear outcomes and planning
• Collaborative and supportive working
11 Communication: be able to write clear, complex, jargon-free reports, talk to groups, chair meetings, articulate a case, and be empathetic, respectful and clear in one-to-one meetings
With a focus on:
• Clear and appropriate to audience
• Structured and thoughtful
• Complex ideas in simple language
12 Have an awareness and understanding of Safeguarding, Prevent and how to embed these into the curriculum
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