Senior Service Administrator | South London and Maudsley NHS Foundation Trust
| Dyddiad hysbysebu: | 03 May 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £29,460 - £31,909 per annum inclusive of HCAS |
| Oriau: | Full time |
| Dyddiad cau: | 02 June 2024 |
| Lleoliad: | Croydon, CR0 1FE |
| Cwmni: | South London and Maudsley NHS Foundation Trust |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 6225565/334-NCL-6225565-TA |
Crynodeb
An exciting opportunity has arisen for a Senior Team Administrator to join our Croydon Team for the Croydon Central Locality Team Directorate South London and Maudsley NHS Foundation Trust. Working closely with Clinical staff, Team Managers and the Admin Lead
The successful applicant will have robust organisational, communication and interpersonal skills and will also be able to demonstrate a sound knowledge of Microsoft Office programmes including Outlook, Word and Excel. The post holder will be comfortable with IT and be keen to learn new software packages and processes.
This is a challenging role working within an extremely busy office and it is therefore important that you are enthusiastic, motivated and able to work under pressure. You must be able to demonstrate the ability to work independently and as part of a team.
To provide administrative and secretarial support to all members of the Multidisciplinary Community Mental Health Team. This will include diary management, minute taking, typing letters and reports, scanning, distributing post, photocopying and e-mails. Ensure that all clinical letters and reports are typed and despatched promptly (within 72 hours), taking follow up action where necessary. This will include generating own correspondence, screening the post and undertaking intermediary action in the absence of MDT staff.
Implement and maintain an overall management system of paper and electronic media for the office, including developing and maintaining an effective bring forward system.
To be the main point of contact for the Team Manager and/or Consultant Psychiatrist.
To deal professionally with telephone enquiries, using initiative to take follow up action when appropriate and help to reassure patients, who can be distressed and confused, in a tactful manner.
To be responsible for ensuring referrals are passed to the duty officer, using agreed criteria, to ensure their prompt attention by and allocation to the appropriate member of staff.
Ensure patient's case notes within the electronic Patient Journey System (ePJS) are kept up to date, and that a paper-light ethos is maintained within the team.
Record referrals and contacts made by clinical staff. Create/amend entries and record all correspondence on ePJS and extract information as and when required.
This advert closes on Sunday 19 May 2024