Dewislen

First line IT support technician

Manylion swydd
Dyddiad hysbysebu: 03 May 2024
Cyflog: £27,000 to £30,000 per year
Oriau: Full time
Dyddiad cau: 02 June 2024
Lleoliad: Princes Risborough HP27 9LE
Gweithio o bell: Ar y safle yn unig
Cwmni: Veterinary X-rays
Math o swydd: Permanent
Cyfeirnod swydd:

Gwneud cais am y swydd hon

Crynodeb

Veterinary X-rays are looking for a first line support technician to join their current team and assist with their growing customer base
Veterinary X-rays were established in 1960 and supply and support leading edge x-ray systems to the veterinary profession nationwide


Role:

Full time office based role in leafy Princes Risborough
First line contact for inbound IT support calls
Resolve technical problems by analysing, identifying and diagnosing faults
Use existing knowledge base guides
Assist end users and resolve faults via telephone and remote access (Teamviewer)
Work with an array of different imaging software.
Scope for hardware repairs when needed


Skills required:

Excellent communication and telephone manner
Experience in a first line support environment
Networking and remote support experience
Strong troubleshooting skills
Enjoys problem solving
Ability to repair PCs and laptops


We offer:

Full time office based role
Training
4 weeks holiday excluding bank holidays
Friendly team environment
Salary commensurate with experience


Job Type: Full-time
Salary: £27,000.00-£30,000.00 per year
Benefits: On-site parking
Schedule: 8 hour shift

Gwneud cais am y swydd hon