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Apprentice Systemic Anti-Cancer Therapy Scheduler | The Christie NHS Foundation Trust

Dyddiad hysbysebu:	02 Mai 2024
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	£20,319 - £24,336 pro rota, per annum
Oriau:	Llawn Amser
Dyddiad cau:	01 Mehefin 2024
Lleoliad:	Manchester, M20 4BX
Cwmni:	The Christie NHS Foundation Trust
Math o swydd:	Parhaol
Cyfeirnod swydd:	6281428/413-82881-CNS-AK

Crynodeb

A 15-18 month apprenticeship agreement developing into a permanent role on successful completion.

Band 3 – Annex 21. £20,319 throughout the 15-18 month period. Providing successful completion of the apprenticeship, permanent appointment to Band 3 £22,816 – £24, 336 pay scale.

An exciting opportunity has arisen for an enthusiastic individual to embark on a Level 3 Apprenticeship in Level 3 Business Administration (Cancer Care Contextualised) within the SACT Department here at The Christie. We require a scheduler to work as part of our existing team to schedule patients receiving Systemic anti-cancer treatments. The post holder will be expected to work as part of a very busy team, spending time in out- patient clinics and covering other administration roles including reception.

The successful candidate will receive first class training and work towards a formal qualification whilst developing professional skills to provide a SACT scheduling service to the Trust.

Please read the eligibility criteria set out in the ‘Apprenticeships – guidance for applicants’ document attached to the NHS Jobs page for this vacancy.

The post holder will require excellent communication skills and be able to work as part of a team but also be able to manage your own workload. The role requires considerable amount of computer work using a few of the trusts systems. A good knowledge of these information systems would be an advantage, although training will be given.



As an apprentice SACT Scheuler you will be trained to be a valuable member of our team, providing support such as booking of patients SACT treatment and Outpatients appointments, communicating with patients and relatives both face to face and on the phone and ensuring patients receive their appointments in a timely manner. Other administration skills will be required upon development.

The role requires the individual to meet deadlines for appointments and targets, to communicate well with all members of the multidisciplinary team, patients, and their relatives and to act in a professional, courteous manor at all times.

To be successful, you will need to show a willingness to learn and work as part of a team. Have good attention to detail, organisational and IT skills and the confidence to question and seek clarity from your team members and stakeholders.



You may be asked to cover reception duties with an expectation to work some bank holidays and Saturday’s on rotation. The department is open from 7.30am to 6pm (Monday to Friday) and the team is expected to cover between these hours with some flexibility.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

KEY ROLE DIMENSIONS

Communication and Relationship Skills
• Exchange information with patients and staff on the admission and discharge of patients, both verbally and in written format
• Communicate complex information about chemotherapy appointment schedules to patients
• Communicate with patients who may be anxious, angry or upset
• Exchange relevant information with GPs and other health professionals
• Deal compassionately with distressing situations
• Liaise with other members of staff regarding patient notes and visits
• Maintain patient confidentiality at all times

Analytical and Judgmental Skills
• Resolve issues arising in own role, such as cancellation of patient appointments
• Use own initiative to liaise with clinical staff where necessary regarding patient queries
• Use patient information systems to assist patients and staff with solving issues
• Apply knowledge to correctly code treatment appointments and first definitive treatment
• Assess patients’ demographic details and alert management if they do not reach eligibility criteria for treatment in the NHS

Planning and Organisational Skills
• Plan for patient appointments ensuring meeting clinic requirements, availability and protocol
• Ensure all investigation requests (e.g. phlebotomy) have been added to appointments ahead of clinic preparation
• Appropriate escalation in the event of unexpected patients and queries to resolve efficiently
• Use the iQemo scheduling system to book patients for treatment
• Ensure that annual leave does not occur at the same time as colleagues
• Provide cover for colleagues across the department and at other trusts (remotely) who deliver chemotherapy activity in times of sickness and annual leave – therefore will be familiar with systems and processes in all areas.

See Job Description for further duties and responsibilities


This advert closes on Thursday 16 May 2024

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