Business Support Co-ordinator
| Dyddiad hysbysebu: | 01 May 2024 |
|---|---|
| Oriau: | Full time |
| Dyddiad cau: | 31 May 2024 |
| Lleoliad: | NN4 7SL |
| Cwmni: | Mitie |
| Math o swydd: | Permanent |
| Cyfeirnod swydd: | 50902 |
Crynodeb
This role is office based in Northampton.
Job overview
Reporting to the Catharine White, the successful candidate will provide business support to the MIS Team by having responsibilities across various business functionalities. This is a fast paced and unique role offering the opportunity of liaising directly with clients and colleagues across the wider Mitie Service Divisions. MIS is a varied, flexible and adaptable part of MITIE's offerings to clients. This role is based in the Northampton Office allowing for occasional Home Remote Working.
Main duties
-To raise and receipt Purchase Orders in adherence with Coupa (procurement platform) controls
-To complete New Supplier onboarding; the creation of CPR and WBS codes in adherence with Group Master Data processes
-To assist the revenue cycles by create billing request forms (BRF) and supporting the queries raised by the Collections & Resolutions Team
-To maintain the CRM by ensuring accurate content, reporting, activity and tasking
-Support with internal and external event planning
-Work closely with business units escalating prevalent concerns where necessary
-To undertake additional duties in line with capabilities as required
-To monitor various email inboxes
Person Specification
-Good communication and interpersonal skills both verbal and written
-Able to positively interact with clients and colleagues at all levels
-Strong numerical skills
-Attention to detail
-Familiar with MS Office packages, including Excel, Outlook, Word.
-Familiar with CRM and or Data entry software and process
-Self-starter with the ability to unravel processes and suggest/implement improvements
-Ability to thrive in a highly pressurised and dynamic environment
-Able to meet strict deadlines
-Able to problem solve and resolve issues
-Methodical and well organised
Working within the Mitie values and behaviours
Turstworthy
How we behave…
-We treat all colleagues with respect
-We challenge people when they don't do the right thing
-We welcome advice from anyone that might improve what we do
-We are open and honest
-We think safety and always follow rules for safe working
Helpful
How we behave…
-We work with each other to achieve the best for clients and for Mitie
-We share information to help colleagues succeed
-We build great relationships
-Our first response to requests will always be positive
-We look out for each other, never walking by unsafe actions or situations
Inspiring
How we behave…
-We support and encourage each other to develop
-We lead by example
-We set clear expectations
-We listen to and learn from others
-We learn from mistakes and incidents to prevent recurrence
Spirited
How we behave…
-We do good things for each other, the environment and the community
-We appreciate diversity and encourage it
-We demonstrate team spirit
-We are committed to doing things better and setting new standards in all that we do
-We take pride in what we do and have fun doing it
-We celebrate success and say thank you
Pioneering
How we behave…
-We bring new ideas to the way we do things
-We are willing to try new things
-We encourage and support innovation
-We consider things from other peoples' points of view
-We embrace new thinking and technologies
-We build health & safety into everything we do
Health and Safety responsibilities
-Follow Group and company policies and procedures at all times;
-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
-Use all work equipment and personal PPE properly and in accordance with training received;
-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Job overview
Reporting to the Catharine White, the successful candidate will provide business support to the MIS Team by having responsibilities across various business functionalities. This is a fast paced and unique role offering the opportunity of liaising directly with clients and colleagues across the wider Mitie Service Divisions. MIS is a varied, flexible and adaptable part of MITIE's offerings to clients. This role is based in the Northampton Office allowing for occasional Home Remote Working.
Main duties
-To raise and receipt Purchase Orders in adherence with Coupa (procurement platform) controls
-To complete New Supplier onboarding; the creation of CPR and WBS codes in adherence with Group Master Data processes
-To assist the revenue cycles by create billing request forms (BRF) and supporting the queries raised by the Collections & Resolutions Team
-To maintain the CRM by ensuring accurate content, reporting, activity and tasking
-Support with internal and external event planning
-Work closely with business units escalating prevalent concerns where necessary
-To undertake additional duties in line with capabilities as required
-To monitor various email inboxes
Person Specification
-Good communication and interpersonal skills both verbal and written
-Able to positively interact with clients and colleagues at all levels
-Strong numerical skills
-Attention to detail
-Familiar with MS Office packages, including Excel, Outlook, Word.
-Familiar with CRM and or Data entry software and process
-Self-starter with the ability to unravel processes and suggest/implement improvements
-Ability to thrive in a highly pressurised and dynamic environment
-Able to meet strict deadlines
-Able to problem solve and resolve issues
-Methodical and well organised
Working within the Mitie values and behaviours
Turstworthy
How we behave…
-We treat all colleagues with respect
-We challenge people when they don't do the right thing
-We welcome advice from anyone that might improve what we do
-We are open and honest
-We think safety and always follow rules for safe working
Helpful
How we behave…
-We work with each other to achieve the best for clients and for Mitie
-We share information to help colleagues succeed
-We build great relationships
-Our first response to requests will always be positive
-We look out for each other, never walking by unsafe actions or situations
Inspiring
How we behave…
-We support and encourage each other to develop
-We lead by example
-We set clear expectations
-We listen to and learn from others
-We learn from mistakes and incidents to prevent recurrence
Spirited
How we behave…
-We do good things for each other, the environment and the community
-We appreciate diversity and encourage it
-We demonstrate team spirit
-We are committed to doing things better and setting new standards in all that we do
-We take pride in what we do and have fun doing it
-We celebrate success and say thank you
Pioneering
How we behave…
-We bring new ideas to the way we do things
-We are willing to try new things
-We encourage and support innovation
-We consider things from other peoples' points of view
-We embrace new thinking and technologies
-We build health & safety into everything we do
Health and Safety responsibilities
-Follow Group and company policies and procedures at all times;
-Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
-Use all work equipment and personal PPE properly and in accordance with training received;
-Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;