Housing Options Officer - Housing
| Dyddiad hysbysebu: | 30 April 2024 |
|---|---|
| Cyflog: | £18.53 per hour |
| Gwybodaeth ychwanegol am y cyflog: | per hour PAYE depending on experience |
| Oriau: | Full time |
| Dyddiad cau: | 29 May 2024 |
| Lleoliad: | TIVERTON, EX16 6PP |
| Cwmni: | Triumph Consultants Ltd |
| Math o swydd: | Temporary |
| Cyfeirnod swydd: | M Devon 5248280 |
Crynodeb
What's involved with this role:
Temporary Housing Options Officer - Housing
Reference no: M Devon 5248280
Pay Rate: up to £18.53 per hour PAYE depending on experience
37 Monday to Friday, 08:30 - 17:00
This opening assignment is for 4 months
City: TIVERTON
Enhanced DBS disclosure required
Flexible working hours - hybrid working
Provide a professional housing advice, housing waiting list, and homelessness service to those in need of affordable housing as per the Housing Act and Homelessness legislation.
Key Responsibilities
Provide a high level of service delivery taking account of Council’s policies and procedures and to promote a culture of customer focus.
Contribute to service development in co-operation with other colleagues and the Housing Options Manager.
Maintain Devon Home Choice policy and procedures within a defined area of Mid Devon.
Attend home visit and other venues as appropriate to provide a housing advice service to members of the public.
Maintain an up-to-date knowledge and awareness of legislation and case law relating to the duties of the post holder.
Interview and assist those persons who believe themselves to be homeless or threatened with homelessness giving advice on their housing options.
Interview and assist those persons requiring housing advice, giving advice on their housing options as required under the Housing Act.
Help prevent homelessness by directing applicants to the appropriate advice and assistance.
Make formal decisions on homeless applications.
Make formal decisions on Devon Home Choice applicants.
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Due to the number of CVs being sent to us under current market conditions, we cannot, unfortunately, respond to all applications. If, therefore, you have not heard from us within 3 days please make a working assumption that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualifications:
A Good standard of education including English and Maths
Knowledge:
A working knowledge of Homeless legislation and case law.
A working knowledge of Housing legislation.
Experience:
Experience of working with the public in an advice-giving capacity or in a customer-orientated work environment.
Skills & Abilities:
Good administrative skills with a demonstrable ability to manage a diverse workload.
Have good inter-personal skills with a focus on customer care.
Ability to write letters, memos, and file notes to a high standard with minimal supervision.
Ability to understand and interpret financial information.
Ability to work to tight deadlines.
Ability to identify and resolve problems sensitively and effectively.
Be able to work flexibly as part of a team.
Must be able to drive and have daily use of a vehicle.
Must be able to attend occasional evening meetings.
Competent in the use of computer systems and word processing packages.
ALD
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Job Ref: M Devon 5248280
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.