Room Attendant (Weekends)
| Dyddiad hysbysebu: | 29 April 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Competitive Salary |
| Oriau: | Part time |
| Dyddiad cau: | 29 May 2024 |
| Lleoliad: | CV37 7LT |
| Cwmni: | Swan's Nest Hotel |
| Math o swydd: | Contract |
| Cyfeirnod swydd: | e9d84b9a5f02475daeae |
Crynodeb
Swan’s Nest Hotel, Stratford-upon-Avon managed by the Focus Hotels Management Group. We are seeking to recruit a Room Attendant (Weekends) to join our team.
Who are we
The Swan’s Nest Hotel is a 17th century building offering 72 rooms, located 5 minute walk from the historic heart of Stratford-upon-Avon.
Role Responsibilities
o Ensure that the guest bedroom is well presented and in accordance with hotel standards.
o Ensure guests belongings are looked after.
o Ensure that all items in room are of a high standard – clean, unmarked, no defects.
o Look after all equipment & facilities.
o Keep reception informed of the status of rooms in your section.
o Ensure rooms are made ready for guests quickly and correctly.
o To perform related duties and special projects as assigned.
o To ensure all rooms and public areas are cleaned to the company standards as per the SOP manual.
You must exhibit the following at all times:
o Genuine friendly manner
o Respect the guest presence when interacting with other colleagues
o Be attentive to customer needs
o Deal with or communicate guest requests i.e. second efforts to ensure 100% Guest Satisfaction.
o To actively promote a positive attitude throughout the hotel.
Please note that this job description is not exhaustive and may be subject to change or modification at any time.