Warning
Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Welcome & Service Assistant
| Dyddiad hysbysebu: | 29 Ebrill 2024 |
|---|---|
| Cyflog: | £11.64 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 12 Mai 2024 |
| Lleoliad: | Brockhampton Estate, Greenfields, Bringsty, WR6 5TB |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | National Trust |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | IRC151378 |
Crynodeb
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
Salary: £11.64 per hour
Contract duration: Fixed term contract until 30-Apr-2025
Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Reporting to the Welcome Manager, you'll be based at Brockhampton Estate. You'll be located at welcome kiosk or reception, use a till, and there may be occasional lone working.
Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service.
We'd love to hear from you if you're:
customer focused with an understanding of the importance of great service
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
have a positive attitude
Salary: £11.64 per hour
Contract duration: Fixed term contract until 30-Apr-2025
Hours: This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible.
Reporting to the Welcome Manager, you'll be based at Brockhampton Estate. You'll be located at welcome kiosk or reception, use a till, and there may be occasional lone working.
Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service.
We'd love to hear from you if you're:
customer focused with an understanding of the importance of great service
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
have a positive attitude