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Part time Receptionist
| Posting date: | 26 April 2024 |
|---|---|
| Salary: | £11.88 per hour |
| Additional salary information: | £11.88 an hour |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | Preston, PR2 1HY |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2525-24-0000 |
Summary
Act as first point of contact for patients to facilitate their access to the range of services provided by the Practice and where appropriate signpost them to the wider healthcare system. Answer the telephone to patients and other callers. Greet, assist and direct patients and visitors to the Practice Co-ordinate the flow of communication between clinicians and patients during the working day. Ensure that messages are accurately delivered to the appropriate person Pro-actively invite patients to attend appointments, check-up or regular long-term condition clinics as appropriate. Provide patients with appointment slots that , to the greatest extent possible, meet their needs and optimise the use of clinical time in accordance with practice policies. Actively promote services to patients and facilitate their access to them. Ensure patient contacts by phone or in person are accurately recorded on the system so that other members of the team have a complete picture of a patients status if they are dealing with them in future. Provide support to other members of the team as appropriate Processing requests for medication and resolving queries in line with protocol. Participate in team meetings and contribute ideas for improving how we provide care General administration to support the smooth running of the practice.