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999 Emergency Call Handler

Job details
Posting date: 25 April 2024
Salary: £22,816.00 to £24,336.00 per year
Additional salary information: £22816.00 - £24336.00 a year
Hours: Full time
Closing date: 06 May 2024
Location: Wakefield WF2 0XQ & York YO30 1XW, WF2 0XQ
Company: NHS Jobs
Job type: Permanent
Job reference: C9174-24-0133

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Summary

As a minimum, you must have 5 GCSEs at grade C or above including English Language or an NVQ Level 3 in a relevant subject. If you do not have these but have vast experience in customer service/admin roles we would also like to hear from you. When writing your supporting information, please refer to the Person Specification and include specific examples of times where you have demonstrated the skills required for this role. If you are successful at the shortlisting stage of the process, you will be invited to our Wakefield headquarters on Saturday 18th May 2024 to complete an assessment. If you pass the assessment, you will be offered an interview on the same day. Training courses start from June 2024 onwards. Please note, we ask that all those successful at interview are able to commit to 100% attendance on the training course and mentorship periods. Classroom training will be office hours Monday to Friday at either Gildersome, York or Wakefield. This will be followed by a period of mentorship to support training and development. During mentorship trainees are required to be flexible to accommodate a variety of shifts. Upon successful completion of training, successful applicants will be allocated a line on the attached rota. Previous applicants who have been unsuccessful at interview may not re apply within 3 months of the interview date. Previous applicants who have been unsuccessful in the training course for EMD/EOC within the last 6 months need not apply.

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