Customer Service Advisor
| Posting date: | 20 April 2024 |
|---|---|
| Salary: | £11.44 per hour |
| Hours: | Full time |
| Closing date: | 20 May 2024 |
| Location: | L2 3SW |
| Remote working: | On-site only |
| Company: | Postify Limited |
| Job type: | Permanent |
| Job reference: | CC_LIVERP_DL 18.04-20089 |
Summary
We’re recruiting for Customer Service Advisors to earn £11.44 per hour.
Customer Service Advisor benefits:
• Generous 9% employer pension contribution
• 22 days holiday allowance (plus the option to buy or sell up to 5 days each year)
• 50% off home, motor and pet insurance
• Free travel insurance and Green Flag breakdown cover
• Additional optional Health and Dental insurance
Training is included to prepare you for this role
Customer Service Advisor role:
• Supporting a customer to get their vehicle back to its pre-accident condition
• Offer to have a customer’s vehicle repaired through our DLG Auto services centres
• Provide the option of free hire car
• Identify injuries caused by the incident and work with the Bodily Injury team if needed
• Handle and progress claims within your designated authority level, in line with the established standards, procedures and guidance
• Respond to third-party queries and follow agreed processes, policies, and procedures to ensure the consistent achievement of customer service and satisfaction standards
Customer Service Advisor pay:
£11.44 per hour.