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TikTok & Customer Service Advisor

Job details
Posting date: 29 April 2024
Salary: £24,000 to £25,000 per year
Hours: Full time
Closing date: 29 May 2024
Location: L20
Remote working: On-site only
Company: Ideal Recruit Ltd
Job type: Permanent
Job reference: TikTok & Customer Se-446371

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Summary

TikTok & Customer Service Advisor

Bootle

Monday, Tuesday, Thursday 9am-5pm (office based)

Friday 9am-5pm, Saturday 9am-3pm (remote)

£24k -£25k

Ideal Recruit are looking for a TikTok & Customer Service Advisor to join our thriving e-commerce client within the beauty sector based in Bootle, Liverpool. The successful candidate will deal with all queries via TikTok and TikTok socials as well as the day-to-day tasks that TikTok involves.

Key Responsibilities:

• Handling TikTok Socials within the am and pm to ensure it is fully up to date.
• Managing TikTok cancellations.
• Managing TikTok returns both on the platform and in the physical returns received.
• Monitoring and answering TikTok chats continuously throughout the day to ensure all is up to date Managing TikTok review.
• Handling all orders throughout the day as well as being responsible for uploading tracking information.
• Handling the arranged handover orders.
• You will be required to help the customer service team on both emails and other social media platforms such as Instagram and Facebook at busy periods.

For a confidential discussion contact Ella Taylor-Dale @ Ideal Recruit Warrington or apply online.

Unfortunately, due to a high number of applicants only those who are shortlisted for this position will be contacted, please take a look at our website for other positions available.

Ideal Recruit acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at Ideal-recruit.com

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