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Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.
Care Navigator/Administrator - 20 hours per week
| Dyddiad hysbysebu: | 19 Ebrill 2024 |
|---|---|
| Cyflog: | £11.50 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £11.50 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 07 Mai 2024 |
| Lleoliad: | Earby, BB18 6QT |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2934-24-0005 |
Crynodeb
The Primary focus of the role is to assist and direct patients to the most appropriate service or health care professional (care navigating) in a courteous, efficient and effective way. Process appointment requests by telephone and in person using the EMIS Web clinical system. Work in accordance with the Practice protocols, policies and procedures. Deal with admin queries via the e-Consult system. Deal with general enquiries and make follow-up appointments. Handling and processing prescriptions. Deal with requests for home visits. Process e-mails received into the Practice. Register new patients on to the clinical system. Process patients change of address on the clinical system. Respond to tasks and queries from the practice team. Input patient data into the clinical system. Scanning of patient information and documentation. Advise patients of relevant charges for private services and accept and process electronic payments. Deal with conflict and work with patients to ensure their needs are met in line with practice protocol. Ensure that the reception and waiting area is kept clean and tidy. Provide additional cover for annual leave and sickness absence. Any other tasks allocated by Managers or clinical staff. Open or lock up the building when required. Work occasional Saturday mornings.