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Back of House Manager - Chelsea FC
| Posting date: | 19 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 19 May 2024 |
| Location: | London, SW6 1HS |
| Company: | Compass Group |
| Job type: | Permanent |
| Job reference: | 159135 |
Summary
Back of House Manager - Chelsea Football Club
Who We Are
Levy UK is the official catering partner to Chelsea Football Club responsible for the catering across the Chelsea Football Club estate, including Stamford Bridge stadium, Chelsea FC’s training facility in Cobham and Kingsmeadow Women’s stadium in Kingston.
Levy UK at Chelsea Football Club cater for an estimated 1.15 million fans annually; delivering catering across 43 public outlets, 58 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year along with a growing, forward-thinking collection of catering solutions across the rest of the business.
Scope of Role
Operations & Logistics
- £40000 per annum
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH\\'s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby\\'s first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
Who We Are
Levy UK is the official catering partner to Chelsea Football Club responsible for the catering across the Chelsea Football Club estate, including Stamford Bridge stadium, Chelsea FC’s training facility in Cobham and Kingsmeadow Women’s stadium in Kingston.
Levy UK at Chelsea Football Club cater for an estimated 1.15 million fans annually; delivering catering across 43 public outlets, 58 boxes and 20 suites on match-days. There are over 1,000 corporate and private events are held at Stamford Bridge each year along with a growing, forward-thinking collection of catering solutions across the rest of the business.
Scope of Role
- Responsible for overseeing all back-of-house areas in the kitchen operation at Stamford Bridge
- Lead a large team of kitchen porters across the stadium during matchdays and non-matchday events including scheduling, briefing and allocating to areas of work
- Oversee the logistical aspects of back-of-house operations, including stock management, staff training, and ensuring compliance with health and safety standards.
- Manage the maintenance tracker for the kitchen department and liaise with Club facility on tasks progress.
- Work alongside Logistic Manager in delivering and managing logistic operation including the planning and arranging storerooms and CCG.
- Experience in preparing equipment for large events.
Operations & Logistics
- Oversee all aspects of back-of-house operations, including inventory management, equipment maintenance, and kitchen logistics
- Coordinate with kitchen porters to ensure all dishwasher areas are managed effectively
- Address operational challenges and implement effective solutions to optimize workflow efficiency and minimize downtime
- Coordinate the logistical aspects of culinary back-of-house operations, including storage and distribution of supplies and equipment across multiple kitchen areas within the stadium
- Supervise kitchen porters in their daily tasks, including dishwashing, waste management, and general cleaning duties, ensuring adherence to established standards and procedures.
- Monitor workload distribution and adjust staffing levels as necessary to maintain smooth operations and minimize bottlenecks
- Implement and enforce Health & Safety procedures as advised by the Executive Chef and HSE Officer
- Work with the Senior Porter and Healthy & Safety Officer to provide training to kitchen porters on safety protocols, hygiene practices, and emergency procedures, promoting a culture of safety awareness and adherence
- Work with the onsite Health & Safety Officer to ensure Silver standards are delivered and maintained
- Ensure relevant paperwork relating to HSE is completed and filed correctly
- Take action for any incidences of fire, damage, loss, refrigerator breakdowns or other occurrences and make the senior team aware of any ongoing issues
- Lead and manage a team of kitchen porters stationed across various kitchen areas within the stadium, ensuring optimal staffing levels and efficient deployment during matchdays and events.
- Develop and implement scheduling systems to allocate duties and shifts effectively, taking into account workload, skill levels, and event requirements
- Provide guidance, support, and performance feedback to kitchen porters, fostering a positive and productive work environment.
- Previous experience in a managerial role within a hospitality or catering environment, with a focus on staff management and scheduling, preferably in a stadium or large events venue.
- Good knowledge of Microsoft Office (Word, Excel, PowerPoint, SharePoint)
- Excellent communication and interpersonal skills
- Great physical stamina
- Knowledge of health and safety regulations, food hygiene standards, and kitchen operations best practices