Community Nursing Triage Administrator | Berkshire Healthcare NHS Foundation Trust
| Posting date: | 12 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,008 - £25,553 per annum (incl of HCAS) |
| Hours: | Full time |
| Closing date: | 12 May 2024 |
| Location: | Wokingham, RG41 2RE |
| Company: | Berkshire Healthcare NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6224428/371-CHS459 |
Summary
We are looking for anAdministrator to join our Community Nursing TriageTeam, you will support the Community Nursing servicetodeliver care to people in their own homes by assisting in the triage of new referrals as well as providing administrative support to the team. We offer a supportive environment with opportunities for further career development.
• To be the central point of contact alongside a trained clinician for all new referrals into the district nursing service, taking messages, obtaining information for new referrals, advising patients about visits, referring as appropriate and answering routine enquiries.
• You will assist in the triage and allocation of new referrals, advise patients about visits, refer as appropriate and answer routine enquiries.
• Type confidential correspondence, reports and other documentation to a high standard within agreed timescales.
• Maintain effective communication across the service and deal in a professional, helpful, and sensitive manner with patients, carers, staff and other agencies by telephone and face to face.
• Assist in the efficient and accurate recording of data on all required electronic systems including the Trust system RIO.
• Duties will include collating and inputting data, ordering stock supplies, general administrator tasks and patient contact.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We value diversity and are proud to be a Stonewall Top 100 Employer.We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.
Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
We welcome people who share these values to come and work for us.
Benefits of working for us include:
• Flexible working options to support work-life balance.
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave.
• Free parking across Trust sites
The “must haves” for this role:
1. Excellent interpersonal and communication skills
1. Good IT skills, with the ability to navigate around various systems.
1. Work effectively in a team and independently, using initiative.
For further information about the role, please see attached job description and person specification.We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.
If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
This advert closes on Sunday 12 May 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.