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Care & Support Team Leader

Job details
Posting date: 11 April 2024
Salary: £20,000 to £30,000 per year
Additional salary information: £29,806
Hours: Full time
Closing date: 09 May 2024
Location: SW5 9SD
Company: Metropolitan Thames Valley Housing
Job type: Contract
Job reference: MTVH172953

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Summary

Care & Support Team Leader

Earls Court

£29,806

As a Care and Support Team Leader you will join our team, providing support to vulnerable women, living with mental health and/or complex needs in our Supported Living Accommodation at Kensington & Chelsea.

Our service provide short term accommodation for women with mental health and/or complex needs. We assist individuals to develop the life skills identified in their support plans, provide safe supported accommodation and high quality of care & support and promote independence, by working in partnership with a range of agencies. Lastly, we assist individuals to explore appropriate housing options available to them.

You will be leading your team to enable people to live as independently as possible, whilst supporting them to lead an active and fulfilled life. You will also be responsible for team management for annual leave, sickness and performance management, as well as team building and forward planning.

This is a full-time position working 37.5 hours a week.

What you'll need to succeed

To be successful in this role you will have a passion for working closely with people with mental health and/or complex needs and want to constantly promote and support our customers’ well-being. Additionally, you will have a passion to support your direct reports to continuously learn and improve.

As a Team Leader and senior member of staff you will be efficient, motivated, and organised; being able to work to deadlines and meet set KPIs and objectives.

You will need the following skills and experience to the role:

- Effective staff management skills.

- Line management experience.

- Experience of delivering care & support to vulnerable individuals, with mental health and/or complex needs.

- Experience in creating, reviewing and implementing support plans and risk assessments.

-Experience in risk management.

-Good verbal and written communication skills.

-As all of our records are recorded on a central IT system, confidence at learning new IT skills is also required.

-Ability to conduct reports within a deadline.

To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made. A new check will be completed every three years.

What you need to do now

If you`re interested in this role, take a look at the attached Job Description for more details and if it`s the ideal job for you, click `apply now` to forward an up-to-date copy of your CV.

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

About us

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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