Receptionist
| Posting date: | 09 April 2024 |
|---|---|
| Salary: | £11.44 per hour |
| Additional salary information: | £11.44 an hour |
| Hours: | Full time |
| Closing date: | 09 May 2024 |
| Location: | Buckley, CH7 3PG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1220-24-5555 |
Summary
Job Description Medical Receptionist Operating Telecommunications System Receive and make Practice telephone calls, e.g. dealing with patient queries. Reconnecting regular telephone service, diversion of telephone to night service. Maintaining telephone directory of necessary telephone contacts. Receiving and recording messages for Doctors and other members of staff, ensuring that any information about unresolved matters is passed on. Reporting faults associated with Norstar telephone system. Operation Of Computer Clinic System Adding and cancelling appointments on computerised system. Identifying patient details and amending where necessary. Generating repeat prescription orders and printing. Reporting faults with hardware or software relating to Vision medical system to supervisor. Inputting requests for Home Visits onto the computer. Using Electronic Mail to sent and receive messages, internally and externally. Receive and Assist Patients Deal with patient enquires including registering patients, explaining surgery procedures and giving general advice relating to non-clinical issues. Identify and pass on patient prescription sheets. Collect and record dispensing/private fees and provide receipts where applicable. Inform patients of complaints procedures and log any informal complaints. Order ambulance transport for patient when required. Retrieve and File Medical Notes Retrieve and forward medical notes to GPs, Practice Nurses and other Health Care Professionals when requested. Retrieve and forward necessary claim forms to GPs and other Health Care Professionals. Prepare and file records and any documents for clinics. Filing and extracting records and any documents required in the Doctors general work. Stock Control Ensuring an adequate supply of stationary, documents, bottles etc. Maintain Reception Area Making sure any displays/patient notices are kept tidy and up to date. Making sure the reception desk is attended at all times. Security of Premises Opening and closing premises when necessary. ANY OTHER DUTIES APPROPRIATE TO THE POST AS DESIGNATED BY THE PARTNERS.