Branch Leader

Posting date:	05 April 2024
Salary:	£44,329 per year
Additional salary information:	Competitive
Hours:	Full time
Closing date:	04 May 2024
Location:	Bradford, BD1 1LH
Company:	Skipton Building Society
Job type:	Permanent
Job reference:	jr1932

Summary

Hours:

In a full-time Branch based role; you will be working 36 hours flexible hours across Monday to Saturday to support operating hours in the branch.

Salary:

£44,329 Per Annum

Closing Date:

Fri, 19 Apr 2024

Job Description

Here at Skipton Building Society we are proud to have a team of amazing people who work every day to put our customers’ best interests at heart. We are currently looking for a Branch Leader to join our team to play an integral role in delivering an exceptional service to our customers and maintaining our position as one of the UK’s largest building societies.

Main Responsibilities

What you will do for our customers:

The Branch Leader will lead a team of customer facing colleagues, promoting high standards of customer service, making sure that they deliver an exceptional experience to all customers. We are looking for an individual who can really inspire a team, engaging them and creating a real culture of high performance.

Taking ownership of the branch contribution plan, you will focus on commercial growth as well as looking after our existing customers. You will ensure that your team confidently promote our products and services during their conversations with customers through observations, one to ones, and clear objectives that link to the branch plan.

This is a key role that calls for exceptional people skills and proven leadership experience, and in return we will provide you with the development opportunities you need to make a real difference to your team and our customers.

Ideal Candidate

What qualities are we looking for?

• Ability to motivate a team and drive performance

• Energised and motivated by performance objectives

• Cares about people – demonstrating a genuine interest in customer and colleagues

• Taking an entrepreneurial approach to maximising business opportunities

• Demonstrates an ability to be accurate and get it right first time

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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