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Duty Manager
Posting date: | 03 April 2024 |
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Hours: | Full time |
Closing date: | 03 May 2024 |
Location: | BS22 9UR |
Company: | Pontins |
Job type: | Contract |
Job reference: |
Summary
Location: Somerset, BS22 9UR, United Kingdom
Address: Beach Road
Why wait to make your next career move?
Do you want to work for one of the most iconic holiday brands in the UK? At Pontins, our goal is to provide our guests with an exceptional holiday with memories that last a lifetime. Sand Bay Holiday Park boasts over 300 apartments on-site is situated just over 3 miles from Weston-Super-Mare.
Pontins Sand Bay offers on-site bars and restaurants, as well as featuring a Nisa Local, Arcade, regular Entertainment, Themed Weekends and children’s amusement activities. Due to expansion, we are looking to recruit a Full-Time Duty Manager to join our exciting team.
As Duty Manager, you will be required to:
• Promote facilities to guests and potential customers and be responsible for show rounds.
• Monitor standards of service utilizing staffing levels and giving assistance accordingly and to liaise with relevant Heads of Departments when the department is not performing to standards.
• Deal with customer complaints correctly and as efficiently as possible
• Observe and comply with health and safety regulations.
• Attend and hold meetings and work closely with all Heads of Departments as a team.
The ideal candidate will have previous experience supervising a multi complex unit with knowledge of food & beverage, housekeeping, Arcade, Entertainment, and children’s amusement activities. You will be adept in communicating with employees and customers and able to perform well under high business demand. Excellent attention to detail and superb leadership skills are essential for this role.
Visit our website www.pontins.com and check out our fantastic Holiday Parks!
This position offers an attractive salary and the opportunity for you to work in an exciting, fast-paced industry!
In return for your commitment, we will support you in this new opportunity, with
• Up to 28 days holiday including bank holidays per annum
• Discounted stays for you & your family at any of our 63 hotels & 3 parks
• Uniform (Subject to position)
• Accelerated promotional prospects
Pontins are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.
Pontins will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions. If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.
Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.
Address: Beach Road
Why wait to make your next career move?
Do you want to work for one of the most iconic holiday brands in the UK? At Pontins, our goal is to provide our guests with an exceptional holiday with memories that last a lifetime. Sand Bay Holiday Park boasts over 300 apartments on-site is situated just over 3 miles from Weston-Super-Mare.
Pontins Sand Bay offers on-site bars and restaurants, as well as featuring a Nisa Local, Arcade, regular Entertainment, Themed Weekends and children’s amusement activities. Due to expansion, we are looking to recruit a Full-Time Duty Manager to join our exciting team.
As Duty Manager, you will be required to:
• Promote facilities to guests and potential customers and be responsible for show rounds.
• Monitor standards of service utilizing staffing levels and giving assistance accordingly and to liaise with relevant Heads of Departments when the department is not performing to standards.
• Deal with customer complaints correctly and as efficiently as possible
• Observe and comply with health and safety regulations.
• Attend and hold meetings and work closely with all Heads of Departments as a team.
The ideal candidate will have previous experience supervising a multi complex unit with knowledge of food & beverage, housekeeping, Arcade, Entertainment, and children’s amusement activities. You will be adept in communicating with employees and customers and able to perform well under high business demand. Excellent attention to detail and superb leadership skills are essential for this role.
Visit our website www.pontins.com and check out our fantastic Holiday Parks!
This position offers an attractive salary and the opportunity for you to work in an exciting, fast-paced industry!
In return for your commitment, we will support you in this new opportunity, with
• Up to 28 days holiday including bank holidays per annum
• Discounted stays for you & your family at any of our 63 hotels & 3 parks
• Uniform (Subject to position)
• Accelerated promotional prospects
Pontins are an Equal Opportunities employer and applicants from non-EEC countries will require work permits or permission to work issued by the Home Office.
Pontins will not recognise any submissions related to unsolicited applications and no agency fees will apply in relation to such submissions. If an agency submits an unsolicited CV to any director or employee of our company, we will not accept liability for commissions or other charges if we subsequently employ that candidate whether directly or through another agency. Where an agency’s correspondence contains a disclaimer indicating otherwise, our policy will prevail in this regard.
Positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, candidates of any sexes or sexual orientation. All vacancies are posted both externally and internally on a weekly basis to ensure access to all applicants.