Warning Mae'r hysbyseb swydd hon wedi dod i ben ac mae'r ceisiadau wedi cau.

Atlassian Application Support Engineer

Dyddiad hysbysebu:	21 Mawrth 2024
Oriau:	Llawn Amser
Dyddiad cau:	19 Ebrill 2024
Lleoliad:	Glasgow, G75
Cwmni:	Triumph Consultants Ltd
Math o swydd:	Dros dro
Cyfeirnod swydd:	QAD 1719/2003

Crynodeb

What's involved with this role:

QAD 1719/2003

Role: Atlassian Application Support Engineer

Contract Length: Anticipated 6 months

Location: Hybrid Glasgow and occasional travel to London

Pay Rate: Competitive Market Rate



As the Atlassian Application Operations Engineer you will have a deep understanding of Atlassian tools, plug ins and underlying technology. You would be responsible for the ongoing maintenance and development of Atlassian tools supporting the organisation’s digital service.

Your role will be supporting, maintaining, and developing our on-premise (Data Centre) installation of Atlassian products including Jira Software, Jira Service Management and Confluence.

Key accountabilities:

Administer the back-end Atlassian infrastructure and ensure the platform is highly available, reliable and secure
Lead the Upgrading of Atlassian Data Centre products and plug-ins
Build a replica of Production in DEV
Upgrade in repeatable steps until confident to replicate Production upgrade
Administrate the patching, backup and recovery of the Atlassian infrastructure
Configure in a Staging environment a Data Centre instance supporting a resilient system (load balanced and distributed)
Support the business in creating Jira projects and Confluence spaces
Creating workflows, fields, screens, reports, dashboards etc. based on custom requirements
Provide new ideas or processes for using the Atlassian suite more effectively
Determine ways to optimise/improve Jira process workflows, as well as identify where functionality can/cannot meet user requests
Develop metrics dashboards and advanced filters in Jira to provide end-users and business leadership with meaningful operational/performance metrics and status reports

Key requirements:

Experience in the Atlassian Data Centre administration, configuration and support of Jira and Confluence
Proven track history of upgrading Data Centre configurations and resilient infrastructure
In-depth Jira, Jira Service Management, Confluence configuration and workflow changes
Jira projects, access and administration
Deep understanding of Atlassian architecture, focusing on JIRA, Jira Service Management and Confluence with a deep understanding of modularised workflows, permission schemes, notification schemes
Proven ability to quickly pick up and understand complex technical issues and come up with solutions
Skills to develop solutions for integration with other tools, automate manual processes, data migration routines and extract data for reporting and analytics purposes
Jira add-ons, associated plug-ins and extension
JIRA reporting and report filters



Desirable Skills:

Working knowledge of using Jira REST API or other REST based web services
Proficiency in Linux server support and configuration as well as command line troubleshooting utilities


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Security Clearance: SC highly desirable; candidates with active SC clearance will be fast-tracked.

Please send your CV directly to centralgov@tclrec.com

If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, you will be put forward for the ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of the Sourcing team.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the equivalent PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information.



Please send us your CV in Word format rather than PDF and avoid the use of columns and tables as this will help speed up the process of uploading your CV to the client.

Please ensure that your CV addresses the following items:

Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
Your availability to work either immediately, or at short notice.
Qualifications and experience relevant to the job role – please give full details within your CV document



As an Equal Opportunities Employer, we provide the best talent and encourage all applications regardless of background, in line with our commitment to diversity, equality and inclusion.
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Job Ref: QAD 1719/2003


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.