Operations Manager - The Cafe
| Dyddiad hysbysebu: | 18 Mawrth 2024 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £45000.00 - £50000.00 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 31 Mawrth 2024 |
| Lleoliad: | None, None |
| Cwmni: | Tesco |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | tesco/TP/8443350/874793 |
Crynodeb
About the role
.AREA OPERATIONS MANAGER
Tesco Family Dining Ltd operate a hospitality business within large Tesco Stores, providing our guests with a quick bite to eat or simply a great cup of coffee or tea.
As an Area Operations Manager you will lead and support +20 cafes across the North East covering locations ranging from Hexham to Hartlepool, York to North Shields.
This role will best suit an individual who enjoys working as part of a team, is well organised, pragmatic and a lateral thinker with an inquisitive mind who is motivated to make change for the better and, most importantly, puts our customers first.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
You will be responsible for
Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role’s key responsibilities and measures:
- Engaging with retail leadership teams to achieve the TFDL business ambition
- Role modelling the delivery of brilliant customer service
- Delivering a structured improvement programme within underperforming Cafes through coaching the Cafe General Managers
- Developing capability across the Cafe General Manager population
- Delivering the cafe trade plans through consistent execution across all cafes. This includes full P&L responsibility.
- Collaborating with store & office teams to deliver the Operational plans
- Providing meaningful feedback through to the office, to improve the customer proposition
- Collaborating with Tesco store leadership team to optimise commercial opportunities
- Managing my time efficiently ensuring I get the best out of myself and my team
- Driving my own personal development and the development of my team
- Following our regulatory requirements and always acting with integrity and due diligence.
You will need
You’ll need to have demonstrated experience of:
- Proven experience of multi site management, leading a large team within a Hospitality environment
- Being a great communicator at all levels, tailoring the interaction for the audience
- Being a strong and inspiring people manager, providing clarity on the direction forwards
- Influencing and key stakeholder management
- Being positive at all times, living the leadership skills and creating an environment of continual improvement
- Being a great coach and developer of businesses and people
- Visual Merchandising, presentation skills and commercial accumen
- Demonstrating strong resilience and able to embed an environment of continual improvement
- A basic level of IT skills (spreadsheets, Powerpoint, Teams etc)
Personal
- Flexibility, ability to plan and organise, responsiveness, creativity, self-starter
- Self-driven and motivated to make a difference every day
- Able to build solid working relationships at all levels
- Ability to demonstrate strong written, verbal communication and presentation skills
- Mobile and able to cover a large geographical area, which will involve time away from home on a regular basis
- To be 18 years of age or older.
What’s in it for you
Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren’t limited to:
- Quarterly Bonus Scheme
- Retirement savings plan - 5% employee contribution and 3% employer contribution
- Life Assurance - 3 x contractual pay
- Optional Private Healthcare
- Colleague Clubcard after 3 months service
- Colleague Discounts: -
- 10% increasing to 15% after every pay day for a four day period, off most purchases at Tesco
- 10% off One Stop
- 10% off pay monthly & SIM only deals with Tesco Mobile
- 20% off all F&F purchases
- 20% off car, pet and home insurance at Tesco Bank. T&C’s apply
- 10% off Tesco Café
- 50% off health checks at Tesco Pharmacy
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
- Holiday starting at 33 days (Including Bank Holidays)
About us
Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.
We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.
But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.
We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
For more information about us please visit www.tescoplc.com
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd