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156 permanent, Home working jobs in North East England

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Customer Service Centre Advisor

  • 29 April 2024
  • Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
  • £23,464 per year
  • Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
  • Permanent
  • Full time

Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Disability Confident

Clinical Pharmacist

  • 09 May 2024
  • NHS Jobs - Seaham, SR7 8DY
  • Negotiable
  • Permanent
  • Full time

Patient facing - long-term condition clinics Working within the practice-based team to undertake medication reviews particularly in high-risk groups such as: Frail elderly Polypharmacy Renal impairment Hepatic impairment Substance misuse Patients on high-risk ...

Housing Support Worker

  • 01 May 2024
  • Nacro - SR1 1AF
  • £24,961 to £24,962 per year
  • On-site only
  • Permanent
  • Full time

Housing Support Worker - Sunderland CAS2 Job Title: Housing Support Officer Job Location: Sunderland - with travel to Newcastle and Teesside Job Salary: £24,962 Per Annum (Base salary £23,962 £1,000 Unsociable Hours Allowance) Job Hours: 35 hours per week (...

IS 1st Line Support Apprentice

  • 07 May 2024
  • Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
  • Permanent
  • Full time

IS 1st Line Support Apprentice - Level 3 Fixed Term for 15 months - (with progression opportunities available) Full Time (37.5 hpw ) Salary £16,816 to £23,464 depen dent on age (we pay higher than the national apprenticeship minimum wage ) Home, a place where ...

Disability Confident

Social Worker - Next Steps

  • 09 May 2024
  • Together for Children Sunderland - Sunderland, Tyne & Wear
  • £34,834 to £44,428 per year
  • Essential Car User Allowance: £1239 per annum and 2% Recruitment and Retention Allowance.
  • Hybrid remote
  • Permanent
  • Full time

Social Worker - Next Steps Salary: £34,834 - £44,428 per annum, plus an Essential Car User Allowance: £1239 per annum and 2% Recruitment and Retention Allowance. You must have a minimum of one year’s post qualifying experience. Completion of ASYE is desirable...

Customer Service Representative

  • 15 May 2024
  • Capita plc - DL3 0QN
  • £20,000 to £22,542 per year
  • On-site only
  • Permanent
  • Full time

We currently have an excellent opportunity for a customer service representative. In this role you would be managing your own portfolio of customers of our Capita Intelligent Communications business ensuring that their queries and requests are handled in an ...

Disability Confident

Branch Customer Adviser

  • 10 May 2024
  • Newcastle Building Society - Newcastle, Tyne & Wear
  • £22,723 to £25,289 per year
  • On-site only
  • Permanent
  • Full time

About the Role We are delighted to be expanding our branch network once again This time with a multi-million pound investment in Newcastle city centre. Our current Northumberland Street location will be moving to our brand new Monument Community Branch will ...

Support Coordinator - Social Care

  • 15 May 2024
  • Home Group Limited - North Shields, Tyne & Wear
  • £12.61 to £12.61 per hour
  • On-site only
  • Permanent
  • Full time

Lead Support Worker Railway Terrace, North Shields Permanent, full time (37.5 hpw) Pay £12.61 per hour (£24,664 per annum) and great benefits including Health Cash Plan. Driver preferred, but not essential. Home, a place where you belong Want to be part of a ...

Disability Confident

Multi Trade Operative

  • 17 May 2024
  • Ian Williams Ltd - Durham, TS17 6SG
  • £34,290.00 to £38,349.00 per year
  • Permanent
  • Full time

We are excited to announce we are currently seeking Multi Trade Operative to join our responsive maintenance business with offices based in Thornaby, Stockton on Tees. We are currently seeking multi skilled operatives who come from a Joinery/Carpentry/Plumbing...

Team Manager, Integrated Contact and Referral Team/ MASH

  • 17 May 2024
  • Together for Children Sunderland - Sunderland, Tyne & Wear
  • £50,512 to £54,762 per year
  • Hybrid remote
  • Permanent
  • Full time

Team Manager, Integrated Contact and Referral Team/ MASH Grade 10 (SCP 42-46) £50,512 - £54,762 per annum Plus Additional payments of £1239 per annum market supplement paid monthly; 2% Recruitment and retention allowance paid monthly. Permanent/37 Hours ...