Library Assistant - Mobile
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £12.91 per hour |
| Hours: | Part time |
| Closing date: | 30 May 2026 |
| Location: | Peterborough |
| Remote working: | On-site only |
| Company: | Peterborough Limited |
| Job type: | Permanent |
| Job reference: |
Summary
25.75 hours per week
This position has two roles:
Mobile Library hours - 22.50 hours per week (£12.91 an hour)
Library Assistant role - 3.25 hours per week (£12.71 an hour)
Working alternate Saturdays in a static library
Full driving licence required including cat C1 - Must have been held for at least two years
General Purpose
To assist in the day-to-day operation and delivery of library services providing high quality customer service to all service users.
To drive the Mobile Library to multiple locations in both urban and surrounding areas within the boundaries of the Peterborough authority.
Key Deliverables
To operate the Mobile Library service to an agreed timetable
To welcome and greet members of the public and to actively promote the independent use of the library service through self - service technology including Open+ and electronic resources
To lend items to customers and maintain customer records
To be responsible for vehicle and customer safety and to make managers aware of any defects to the vehicle or any other Health and Safety issues associated with the service
To assist in creating a customer-friendly and easy-to-use library environment including shelving and shelf tidying
To deal with basic and routine enquiries as required
To assist users to find the most suitable resources and information for their learning needs including referring them to external organisations
To assist library users in the use of ICT based services
To assist or deliver sessions with visiting groups, class visits and events as required and to deliver under 5’s story time and rhyme time sessions
To assist in the promotion of reading including creating displays
To support volunteers working in the service
To handle daily takings of approximately £250 (on average) and to reconcile and bank takings in compliance with the organisation’s financial regulations
To lock and unlock service points as necessary
To achieve service and personal appraisal targets, as agreed with the line manager
To be committed to the self-development and training required to obtain the necessary knowledge and skills to deliver the range of services relating to the post
To work effectively within teams and take responsibility for continuously trying to improve the overall performance and to achieve service goals.
To promote social inclusion in all aspects of service delivery
Requirements – Experience
Working in libraries or in a customer related environment
Working as part of a team
Addressing challenging situations in an appropriate manner
Using Microsoft Office and Internet
Working with a diverse range of users
Requirements – Qualifications
4 GCSE’s including English and Maths at grade B or above or equivalent
Ability to achieve a Library prescribed ICT course to the required level
Full driving licence including cat C1 - Must have been held for at least two years
Requirements – Personal Characteristics
Good interpersonal skills including the ability to communicate effectively with staff and the public
Ability to deal with challenging situations in an appropriate manner
Self-motivated, flexible, and adaptable
Able to present positive “can do” customer focussed approach
Able to explain things simply to others, especially the use of ICT
Able to lift and carry stocks of books and other materials to carry out role
Must be prepared to work at or to be relocated to other sites as and when required
Commitment to equality
Commitment to excellence in customer service
This position has two roles:
Mobile Library hours - 22.50 hours per week (£12.91 an hour)
Library Assistant role - 3.25 hours per week (£12.71 an hour)
Working alternate Saturdays in a static library
Full driving licence required including cat C1 - Must have been held for at least two years
General Purpose
To assist in the day-to-day operation and delivery of library services providing high quality customer service to all service users.
To drive the Mobile Library to multiple locations in both urban and surrounding areas within the boundaries of the Peterborough authority.
Key Deliverables
To operate the Mobile Library service to an agreed timetable
To welcome and greet members of the public and to actively promote the independent use of the library service through self - service technology including Open+ and electronic resources
To lend items to customers and maintain customer records
To be responsible for vehicle and customer safety and to make managers aware of any defects to the vehicle or any other Health and Safety issues associated with the service
To assist in creating a customer-friendly and easy-to-use library environment including shelving and shelf tidying
To deal with basic and routine enquiries as required
To assist users to find the most suitable resources and information for their learning needs including referring them to external organisations
To assist library users in the use of ICT based services
To assist or deliver sessions with visiting groups, class visits and events as required and to deliver under 5’s story time and rhyme time sessions
To assist in the promotion of reading including creating displays
To support volunteers working in the service
To handle daily takings of approximately £250 (on average) and to reconcile and bank takings in compliance with the organisation’s financial regulations
To lock and unlock service points as necessary
To achieve service and personal appraisal targets, as agreed with the line manager
To be committed to the self-development and training required to obtain the necessary knowledge and skills to deliver the range of services relating to the post
To work effectively within teams and take responsibility for continuously trying to improve the overall performance and to achieve service goals.
To promote social inclusion in all aspects of service delivery
Requirements – Experience
Working in libraries or in a customer related environment
Working as part of a team
Addressing challenging situations in an appropriate manner
Using Microsoft Office and Internet
Working with a diverse range of users
Requirements – Qualifications
4 GCSE’s including English and Maths at grade B or above or equivalent
Ability to achieve a Library prescribed ICT course to the required level
Full driving licence including cat C1 - Must have been held for at least two years
Requirements – Personal Characteristics
Good interpersonal skills including the ability to communicate effectively with staff and the public
Ability to deal with challenging situations in an appropriate manner
Self-motivated, flexible, and adaptable
Able to present positive “can do” customer focussed approach
Able to explain things simply to others, especially the use of ICT
Able to lift and carry stocks of books and other materials to carry out role
Must be prepared to work at or to be relocated to other sites as and when required
Commitment to equality
Commitment to excellence in customer service