Library Supervisor
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | £13.97 per hour |
| Hours: | Part time |
| Closing date: | 02 May 2026 |
| Location: | Peterborough, Eastern England |
| Remote working: | On-site only |
| Company: | Peterborough Limited |
| Job type: | Permanent |
| Job reference: |
Summary
Peterborough Limited are recruiting a permanent, Library Supervisor to work part time (23 hours per week), based in Peterborough.
We are looking for a new Library Supervisor to support the Library Services Manager in the delivery of operational services across a number of sites within the Cultural service providing high quality customer service to all service users. The Library Supervisor will line manage the library assistants and supervise the work of volunteers to ensure the smooth running of the day to day operation of the service points. This includes supporting the Library Services Manager to monitor performance and develop team action plans to achieve targets.
Based in Peterborough, this is a part time, permanent role with a starting salary of £16,708.12 per annum.
What does the role involve?
To prepare work schedules and timetables ensuring service points are adequately staffed to respond to customer demands
To ensure that customers receive a courteous, approachable, helpful and professional service at all times and that duties are performed in line with the Data Protection Act, confidentiality rules, government legislation and corporate policies
To promote Cultural services and promote them in a positive light
To support volunteers working in the service points
To support the Library Services Manager in ensuring the provision of a safe and welcoming environment for service users, including the reporting of maintenance issues and liaising with the buildings team in compliance with current buildings, health and safety and equality regulations
To support the Library Services Manager in setting annual targets for the service points and to contribute to team and service-wide action plans to achieve these targets
To maintain regular communication between team and management through a variety of means including meetings and briefing sessions, ensuring that the operational objectives are communicated and that information is passed on effectively and consistently
To assist with customer consultation work and with addressing customer complaints and suggestions
To promote social inclusion in all aspects of service delivery
To handle daily takings of approximately £500 (on average) and to reconcile and bank takings in compliance with financial regulations
To lock and unlock service points as necessary
What are we looking for?
At least two years’ experience of working in library / heritage services or in a customer related environment
Ability to supervise staff
Ability to deal with challenging situations in an appropriate manner
Delivery of a range of events and group activities to people of different ages and backgrounds
Dealing with challenging situations in an appropriate manner
Working as part of a team
Working on own initiative and under direction
Experience of using Microsoft Office
Working with a diverse range of users
6 GCSE’s including English and Maths at grade B or above or equivalent.
We are looking for a new Library Supervisor to support the Library Services Manager in the delivery of operational services across a number of sites within the Cultural service providing high quality customer service to all service users. The Library Supervisor will line manage the library assistants and supervise the work of volunteers to ensure the smooth running of the day to day operation of the service points. This includes supporting the Library Services Manager to monitor performance and develop team action plans to achieve targets.
Based in Peterborough, this is a part time, permanent role with a starting salary of £16,708.12 per annum.
What does the role involve?
To prepare work schedules and timetables ensuring service points are adequately staffed to respond to customer demands
To ensure that customers receive a courteous, approachable, helpful and professional service at all times and that duties are performed in line with the Data Protection Act, confidentiality rules, government legislation and corporate policies
To promote Cultural services and promote them in a positive light
To support volunteers working in the service points
To support the Library Services Manager in ensuring the provision of a safe and welcoming environment for service users, including the reporting of maintenance issues and liaising with the buildings team in compliance with current buildings, health and safety and equality regulations
To support the Library Services Manager in setting annual targets for the service points and to contribute to team and service-wide action plans to achieve these targets
To maintain regular communication between team and management through a variety of means including meetings and briefing sessions, ensuring that the operational objectives are communicated and that information is passed on effectively and consistently
To assist with customer consultation work and with addressing customer complaints and suggestions
To promote social inclusion in all aspects of service delivery
To handle daily takings of approximately £500 (on average) and to reconcile and bank takings in compliance with financial regulations
To lock and unlock service points as necessary
What are we looking for?
At least two years’ experience of working in library / heritage services or in a customer related environment
Ability to supervise staff
Ability to deal with challenging situations in an appropriate manner
Delivery of a range of events and group activities to people of different ages and backgrounds
Dealing with challenging situations in an appropriate manner
Working as part of a team
Working on own initiative and under direction
Experience of using Microsoft Office
Working with a diverse range of users
6 GCSE’s including English and Maths at grade B or above or equivalent.