Internal communications channels and content specialist
| Posting date: | 30 April 2026 |
|---|---|
| Salary: | £41,769 per year |
| Hours: | Part time |
| Closing date: | 29 May 2026 |
| Location: | B29 6NA |
| Remote working: | On-site only |
| Company: | Sense |
| Job type: | Permanent |
| Job reference: | 310729JCP |
Summary
About the role
We’re looking for a talented Internal Communications Channels & Content Specialist to join our People team and play a key role in shaping how we connect with colleagues across the organisation. This is a permanent position, working 30 hours per week with 2-3 days from our Selly Oak office.
This is a hands-on, creative role where you’ll own and continuously improve our internal communication channels, including our intranet, email communications and internal social platforms. You’ll create engaging, accessible content, use data to drive improvements, and help ensure every colleague feels informed, included and connected.
Working as part of a small but high-impact team, you’ll strengthen the foundations of internal communications at Sense and help bring our values and culture to life.
Key Responsibilities
Owning and improving our intranet, email platform and internal channels to maximise engagement and usability.
Managing the internal communications editorial calendar and building a strong network of contributors.
Creating and publishing engaging, accessible content across multiple formats (articles, newsletters, campaigns, video).
Producing simple visual assets and filming/editing internal video content.
Monitoring performance, analysing engagement data and using insight to improve communications.
Supporting the rollout and adoption of new internal tools and channels.
Championing accessible, inclusive and values-led communication across the organisation.
What we’re looking for
Proven experience in internal communications, including managing digital channels (intranet/social platforms).
Strong writing and editing skills, with the ability to engage diverse audiences.
Experience planning and delivering multi-channel campaigns.
Confidence using data and analytics to improve engagement.
Basic design and video editing skills.
Strong digital skills (Microsoft 365, SharePoint, Teams).
A good understanding of accessible and inclusive communication.
Ability to work independently and manage a varied workload.
Experience in a charity, health or social care setting would be a bonus, but isn’t essential.
About Sense
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment.
As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense
Our Values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:
We’re creating change
We’re always learning
We’re better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/
We’re looking for a talented Internal Communications Channels & Content Specialist to join our People team and play a key role in shaping how we connect with colleagues across the organisation. This is a permanent position, working 30 hours per week with 2-3 days from our Selly Oak office.
This is a hands-on, creative role where you’ll own and continuously improve our internal communication channels, including our intranet, email communications and internal social platforms. You’ll create engaging, accessible content, use data to drive improvements, and help ensure every colleague feels informed, included and connected.
Working as part of a small but high-impact team, you’ll strengthen the foundations of internal communications at Sense and help bring our values and culture to life.
Key Responsibilities
Owning and improving our intranet, email platform and internal channels to maximise engagement and usability.
Managing the internal communications editorial calendar and building a strong network of contributors.
Creating and publishing engaging, accessible content across multiple formats (articles, newsletters, campaigns, video).
Producing simple visual assets and filming/editing internal video content.
Monitoring performance, analysing engagement data and using insight to improve communications.
Supporting the rollout and adoption of new internal tools and channels.
Championing accessible, inclusive and values-led communication across the organisation.
What we’re looking for
Proven experience in internal communications, including managing digital channels (intranet/social platforms).
Strong writing and editing skills, with the ability to engage diverse audiences.
Experience planning and delivering multi-channel campaigns.
Confidence using data and analytics to improve engagement.
Basic design and video editing skills.
Strong digital skills (Microsoft 365, SharePoint, Teams).
A good understanding of accessible and inclusive communication.
Ability to work independently and manage a varied workload.
Experience in a charity, health or social care setting would be a bonus, but isn’t essential.
About Sense
Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose.
We’re proud to be a Disability confident leader and a charity where people can grow their skills and careers in a supportive, flexible environment.
As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense
Our Values
Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:
We’re creating change
We’re always learning
We’re better together
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.