Communications Officer
| Posting date: | 21 April 2026 |
|---|---|
| Salary: | £28,031.00 to £31,236.00 per year |
| Hours: | Full time |
| Closing date: | 05 May 2026 |
| Location: | B32 3NT |
| Remote working: | On-site only |
| Company: | Birmingham Newman University |
| Job type: | Permanent |
| Job reference: | NU2526 |
Summary
Job Title: Communications Officer
Grade: 5
Salary: £28,031 - £31,236
Hours: 37 hours per week
Department: Student Recruitment, Marketing and Admissions
Reporting to: Communications and Events Manager
Purpose of Post:
This role will provide support across the Content and Communications team within the University’s Student Recruitment, Marketing and Admissions directorate. The postholder will also contribute to driving forward the University’s digital presence, helping encourage Birmingham Newman to raise its profile and engagement across multiple social platforms, creating and sharing targeted, relevant, and timely content. Messaging will align to the institutional calendar and developed to reflect changing audiences and customer demographics.
The role will involve communications support across the Content and Communications team, providing input into event coordination, CRM and web management, and internal and external communications delivery and monitoring. With a natural flair for creative thinking, storytelling and digital content creation, the postholder will also enhance our online presence, develop wider engagement and influence, and monitor our social media.
Main responsibilities:
To provide communications support across the Content and Communications Team
Working with the Communications and Events Manager, Web and Digital Manager, and CRM Officer to assist with content and messaging development, and delivery
To help drive forward the University’s digital presence, with a primary focus on social media and supporting with web, CRM and the University’s digital screen network
Support with content creation, working with the Content Creation Officer to deliver the University’s Content Strategy
To provide support for institutional/subject based digital content creation, both proactively and reactively
Lead on organic social media activity, coordinating the departmental approach to organic social media activity / output across the Content and Communications team and in support of the institutional calendar
To provide prompt support both proactively and reactively to uphold the institutional reputation across social media channels
Develop, implement and monitor social media plans aligned to marketing objectives and campaign activity
Leading ongoing reviews of social media platforms in line with changes in audience and demographics
Working collaboratively to ensure that social platforms align to the University calendar, e.g. clearing, open days, January recruitment, while also overseeing and coordinating institutional and national content campaigns e.g. National Green Week, Black History Month, International Women’s Day
Ensuring alignment between social media priorities and the content on the University website
To assist with audience development, including alumni and other external stakeholders
Planning and delivering the analytics and reporting/insights from campaigns
Horizon scanning of emerging themes/social trends/digital engagement and innovation Deputising for the Communications and Events Manager, Web and Digital Manager, or CRM Officer when necessary
Supporting the wider marketing team with crisis communications as required
In accordance with the University’s Information Security Policy, the post holder will be dealing with ‘restricted information’ as part of their duties.
2. Health & Safety:
Under the Health & Safety at Work Act 1974 the post holder must take reasonable care of their own health and safety and that of any other person who may be affected by their acts or omissions. The post holder must also co-operate with the University on all matters concerning health and safety and not interfere with, or misuse, anything provided for the purpose of health, safety or welfare. The post holder must follow Health & Safety requirements in line with their training and instruction, and report to management any unsafe acts or conditions, defects in equipment or facilities that have the potential to affect health and safety. The post holder must report to management any injuries they receive whilst at work.
Where post holders line manage staff and services, they will be responsible for the health, safety and welfare of those staff and services in accordance with the University’s Health & Safety Organisational Arrangements.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.