Technical Services Manager
| Posting date: | 30 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 May 2026 |
| Location: | Northampton, Northamptonshire |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 154316 |
Summary
Technical Services Manager
Location: Northampton, NN4 7SG
Hours of work: 40
Contract Type: Permanent
We are seeking a Technical Services Manager to enhance the delivery of Engineering Services through the provision of technical subject matter expertise to site operations and through the development of engineering processes and procedures.
This role plays a key part in supporting operational excellence within a live, critical environment while driving consistent engineering standards.
Job Description
We are looking for an experienced engineering professional to lead the Project Integration function across the campus, ensuring ISS and client operations are maintained at all times while supporting the delivery of Capital Projects.
The role carries responsibility for ensuring that all project-related governance, health and safety, and statutory requirements are implemented and upheld to the highest standards.
Key Responsibilities
Identify and secure ISS resources to meet project support requirements, minimising impact on ISS operations and business-as-usual activity.
Manage day-to-day interactions between project teams and BAU site teams, including attendance at look-ahead meetings.
Lead the management of the Project Integration function within the campus environment.
Develop and maintain strong working relationships with ISS teams, key clients, suppliers and the wider ISS community.
Support the UK & Campus Engineering Leadership Team in enhancing site engineering service delivery.
Drive improvements to SOPs and EOPs and contribute to the development of technical solutions for reactive and planned maintenance.
Ensure client and ISS standards and governance are effectively communicated, implemented and maintained.
Provide clear, structured and timely communication to key stakeholders on issues with potential business impact.
Professional and Personal Competencies/Qualifications
Suitably qualified in an engineering discipline.
Strong experience managing engineering operations, including critical engineering environments.
Proven experience overseeing project activity within a live operational facility.
Experience managing high-risk works, including HV and LV electrical systems, pressure systems and confined spaces.
Proactive and structured approach to problem-solving and stakeholder engagement.
Strong knowledge of current health and safety legislation and safe working practices.
NEBOSH or IOSH certification.
UK driving licence.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Northampton, NN4 7SG
Hours of work: 40
Contract Type: Permanent
We are seeking a Technical Services Manager to enhance the delivery of Engineering Services through the provision of technical subject matter expertise to site operations and through the development of engineering processes and procedures.
This role plays a key part in supporting operational excellence within a live, critical environment while driving consistent engineering standards.
Job Description
We are looking for an experienced engineering professional to lead the Project Integration function across the campus, ensuring ISS and client operations are maintained at all times while supporting the delivery of Capital Projects.
The role carries responsibility for ensuring that all project-related governance, health and safety, and statutory requirements are implemented and upheld to the highest standards.
Key Responsibilities
Identify and secure ISS resources to meet project support requirements, minimising impact on ISS operations and business-as-usual activity.
Manage day-to-day interactions between project teams and BAU site teams, including attendance at look-ahead meetings.
Lead the management of the Project Integration function within the campus environment.
Develop and maintain strong working relationships with ISS teams, key clients, suppliers and the wider ISS community.
Support the UK & Campus Engineering Leadership Team in enhancing site engineering service delivery.
Drive improvements to SOPs and EOPs and contribute to the development of technical solutions for reactive and planned maintenance.
Ensure client and ISS standards and governance are effectively communicated, implemented and maintained.
Provide clear, structured and timely communication to key stakeholders on issues with potential business impact.
Professional and Personal Competencies/Qualifications
Suitably qualified in an engineering discipline.
Strong experience managing engineering operations, including critical engineering environments.
Proven experience overseeing project activity within a live operational facility.
Experience managing high-risk works, including HV and LV electrical systems, pressure systems and confined spaces.
Proactive and structured approach to problem-solving and stakeholder engagement.
Strong knowledge of current health and safety legislation and safe working practices.
NEBOSH or IOSH certification.
UK driving licence.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.