GPEA Assistant Service Manager
| Posting date: | 08 April 2026 |
|---|---|
| Salary: | £25,000.00 to £27,500.00 per year |
| Additional salary information: | £25000.00 - £27500.00 a year |
| Hours: | Full time |
| Closing date: | 26 April 2026 |
| Location: | Northampton, NN1 5BD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1341-26-0000 |
Summary
Responsible for creating SystmOne ledgers. Responsible for maintaining SystmOne ledgers on a daily basis. Manage weekly service DNA report, and distribute information to practices. Form part of the Duty Management Team, with full management responsibility for the service during this period. This includes covering 1-3 evening sessions per week (18.00-21.30) and one weekend session per month (09.00-17.00) on a rota basis. During duty sessions, you will have responsibility for service delivery, ensuring all patients are dealt with, dealing with complaints, estate issues, real time staffing management & logistics, incidents, staff & patient welfare. Cover for the Service Manager in periods of absence, to include dealing with complaints, incidents, invoice reconciliation and estates issues. Responsible for reconciling GPA staff payments, monthly. Responsible for service data capture and reporting for Hubs when in operation. Assist with staff rota management, dealing with issues in the absence of the Service Manager to ensure fully staffed shifts. For any additional Hubs, the Assistant Service Manager will have full managerial responsibility for this duty. Involvement in service specific and organisation-wide projects. Assist the management team with audits. Administration for the management team and service, to include meeting agendas, minutes and following up on action points, and other ad hoc duties. Produce quarterly information updates for practices. Responsible for ensuring all staff, clinical and non-clinical, are compliant with mandatory training. Responsible for the ongoing training of receptionists. Responsible for maintaining a receptionist information folder. Assist the Service Manager with recruitment and onboarding of new staff. Responsible for organising a bi-monthly clinical training session.