Fertility Administrator | Homerton Healthcare NHS Foundation Trust
| Posting date: | 27 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,546 - £32,207 pa pro rata |
| Hours: | Full time |
| Closing date: | 26 April 2026 |
| Location: | London, E9 6SR |
| Company: | Homerton University Hospital NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7871594/293-SWNS-0577 |
Summary
We are looking for a motivated and organised Administrator to join the Fertility Service within the Surgery, Women’s Health and Neonatal Division at Homerton University Hospital NHS Foundation Trust.
This role offers an exciting opportunity to work as part of a multidisciplinary team supporting both the Nursing and Laboratory teams within a busy and rewarding fertility service. The post holder will play an essential role in ensuring patients receive a seamless and supportive experience throughout their care pathway.
You will act as a key point of contact for patients, GPs and healthcare professionals, supporting the coordination of referrals, appointments and patient information. Working closely with clinicians and administrative colleagues, you will help ensure that services run efficiently while maintaining the highest standards of patient care and confidentiality.
This role would suit someone who enjoys working in a fast-paced healthcare environment, has excellent communication and organisational skills, and is passionate about providing a high-quality service to patients.
The post holder will provide high-quality administrative support to the Fertility Service, helping to ensure the smooth and efficient coordination of patient pathways.
Key duties include managing referrals received via the NHS e-Referral Service (e-RS), booking appointments, responding to patient and GP enquiries, and maintaining accurate patient records on Trust systems. The role will involve working closely with clinical teams to ensure patients are booked into the most appropriate clinics and that appointments and outcomes are recorded in real time.
The successful candidate will also support the management of the service email inbox, assist with reception duties when required, and contribute to maintaining excellent communication between patients, clinicians and the wider multidisciplinary team.
This role is integral to ensuring that patients receive timely access to fertility services and a positive experience when engaging with the department.
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
This advert closes on Thursday 2 Apr 2026
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