SBHS Team Administrator | Homerton Healthcare NHS Foundation Trust
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,186 - £37,389 pro rata p.a. inc. |
| Hours: | Full time |
| Closing date: | 02 May 2026 |
| Location: | London, N1 5RA |
| Company: | Homerton University Hospital NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 7914811/293-CCS-0849-A |
Summary
An exciting opportunity has arisen for a dynamic and forward‑thinking administrator to join the School‑Based Health Service (SBHS) team. The post holder will act as the first point of contact for the service and will provide comprehensive administrative support to the Service Business Manager, ensuring the effective day‑to‑day running of the service.
The role requires a proactive, highly organised individual with excellent interpersonal and customer care skills. The successful candidate will be responsible for maintaining and developing administrative systems within SBHS and supporting the team with a wide range of administrative activities. Previous experience working in a healthcare setting is essential, alongside a high standard of IT skills and a flexible, adaptable approach to the role.
In return for your experience, motivation, and enthusiasm, we offer:
• Regular supervision and support from senior staff
• Continuing Professional Development (CPD) opportunities
• Involvement in service development and improvement projects
***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***
The post holder will be responsible for undertaking patient and client‑facing administrative duties, including responding to queries and issuing appropriate communications. The role includes managing the receipt and processing of electronic service referrals and carrying out routine and ad‑hoc departmental tasks as required.
The post holder will provide administrative support to managers and clinicians, including appropriate signposting and the documentation of complaints in the absence of management or a senior clinician. They will independently manage the central email inbox, acting as the first point of contact for clients, carers, health professionals, and partner services. This includes receiving safeguarding referrals and meeting invitations, organising and sharing these with the Named Nurses.
The role requires effective collaboration with colleagues and service users from culturally diverse backgrounds and the ability to respond to enquiries in a calm, caring, and empathetic manner. The post holder will be expected to uphold Trust values by being kind, professional, responsive, and informative, contributing to the overall quality and safety of the service.
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Thursday 16 Apr 2026
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