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Medical Administrator

Job details
Posting date: 25 March 2026
Salary: £13.50 per hour
Additional salary information: £13.50 an hour
Hours: Full time
Closing date: 07 April 2026
Location: Buckfastleigh, TQ11 0DE
Company: NHS Jobs
Job type: Permanent
Job reference: A4246-26-0000

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Summary

The duties and responsibilities to be undertaken by members of the Practice team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Operations Manager/Business Manager, dependent on current and evolving Practice workload and staffing levels: Typing and processing patient letters, reports and activity relating to referrals, insurance company reports, SAR requests and to whom it may concern letters. Record relevant patient data on practice clinical system providing an excellent audit trail Taking Messages Action and pick up tasks and emails sent to you and the admin work group, dealing with urgent requests as soon as possible Responding to patient enquiries via telephone, email or in person Answering patient queries about referrals Chasing up hospital appointments and test results where appropriate Ensuring urgent and 2ww (fast track) referrals are booked through NHS electronic referral service, previously known as Choose and Book (or future referral method, if changes) and appointments made as soon as possible after GP referred Maintaining outstanding activity/worklist and rejected referrals on the system Providing clerical assistance to Practice staff as required from time to time, including word/data processing, filing, photocopying and scanning. Carrying out any other delegated duties considered appropriate to the post. Respond to patient enquiries via telephone, email or in person Processing repeat prescriptions Visiting local care homes to complete comprehensive care plans Liaising with LD & SMI patients to arrange annual reviews This role is ever evolving and therefore duties are likely to change from time to time

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