Student Engagement Officer
| Posting date: | 23 March 2026 |
|---|---|
| Salary: | £28,031 to £30,378 per year |
| Additional salary information: | https://www.ucb.ac.uk/about-us/work-for-us/rewards-and-benefits/ |
| Hours: | Full time |
| Closing date: | 05 April 2026 |
| Location: | B3 1JB |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | University College Birmingham |
| Job type: | Permanent |
| Job reference: |
Summary
An exciting opportunity has arisen for a Student Engagement Officer to join our Student Support and Wellbeing Directorate, who are at the forefront of student support, providing a high-quality advice, guidance and signposting. The team helps students navigate and overcome difficulties in order to improve their performance, achieve their goals and have a positive experience of Higher Education as well as creating a sense of belonging to UCB.
As a member of the Student Engagement and Success team, the postholder will engage with students and staff to help create an inclusive environment within the University, working on specific activities aligned with various initiatives, such as the University Mental Health Charter, the University’s Access and Participation Plan, as well as our Equality, Diversity and Inclusion strategy.
This will include supporting the Engagement Escalation Process to make positive interventions and offer coaching support for students who are at risk – particularly our widening participation students. We are looking for a conscientious and supportive person who is motivated to help students make the most of their studies and confident to coach them to achieve their best.
The post holder will contribute towards projects to improve the student experience within a range of areas, such as academic performance, wellbeing, belonging, inclusion, and diversity – delivering workshops, running events and working closely with students.
As a member of the Student Engagement and Success team, the postholder will engage with students and staff to help create an inclusive environment within the University, working on specific activities aligned with various initiatives, such as the University Mental Health Charter, the University’s Access and Participation Plan, as well as our Equality, Diversity and Inclusion strategy.
This will include supporting the Engagement Escalation Process to make positive interventions and offer coaching support for students who are at risk – particularly our widening participation students. We are looking for a conscientious and supportive person who is motivated to help students make the most of their studies and confident to coach them to achieve their best.
The post holder will contribute towards projects to improve the student experience within a range of areas, such as academic performance, wellbeing, belonging, inclusion, and diversity – delivering workshops, running events and working closely with students.