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Senior Pensions Officer (Benefits Processing)

Job details
Posting date: 19 March 2026
Salary: £38,256 to £44,685 per year
Hours: Full time
Closing date: 02 April 2026
Location: Sutton, London
Remote working: Hybrid - work remotely up to 2 days per week
Company: London Borough of Sutton
Job type: Permanent
Job reference: 3964

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Summary

About you

We are looking for an experienced pensions professional with a good knowledge of the Local Government Pension Scheme (LGPS). You should be capable of navigating complex workloads while providing clear guidance to scheme members and support to the wider team.

LGPS Expertise: You must have good knowledge of the Local Government Pension Scheme (LGPS) and experience administering benefits, including retirements, deaths, and transfers.
Good IT Skills: You will have good numeracy and IT skills, specifically using spreadsheets and databases to ensure data is accurate.
Communication: You will have the ability to translate complex legislative information into clear, supportive guidance for members while handling sensitive queries.
Supportive & Proactive: You will be team-focused and dedicated to hitting KPIs, maintaining workplace standards, and staying current with evolving pension legislation.
About Us
The Sutton and Kingston Shared Pensions Service delivers a high-quality administration function for the Local Government Pension Scheme (LGPS) across two London Boroughs. With a combined team of 28 staff, we manage the pension records for over 38,000 members and 100+ scheme employers.

The Benefits Processing Team delivers the core administration for the Fund, including transfers, deaths, and retirements, and ensures that members' benefits are paid accurately and on time.

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