Corporate Receptionist
| Posting date: | 17 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 16 April 2026 |
| Location: | EC3M 4BY |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 92062 |
Summary
We are delighted to offer an exciting opportunity for an experienced Corporate Receptionist to join our team within a prestigious five‑star corporate environment. This role is ideal for someone with a strong hospitality background, exceptional attention to detail, and a proactive approach to delivering a premium front‑of‑house experience. You will play a key part in ensuring every visitor and colleague receives first‑class service from the moment they arrive.
Hourly Rate: £14.80Hours: 40 hours per weekSchedule: Monday - Friday between the hours of 07:00 and 19:00 (9 Hour Shift, 1 Hour unpaid Break)
Main Duties & Key Responsibilities
Front of House Excellence
-Act as the first point of contact for all visitors, clients, and colleagues, providing a warm, polished, and professional welcome.
-Manage visitor arrivals, sign‑ins, and site inductions, ensuring a seamless and positive experience; including standing on arrival, drink offerings, luggage storage and security process enforcement.
-Assist visitors and staff using meeting rooms, offering guidance on room use, technology setup, and general support.
Meeting Room & Hospitality Support
-Ensure meeting rooms are prepared to a high standard, coordinating with hospitality teams for resets and refreshments.
-Assist with meeting room bookings and ensure spaces meet the needs of internal stakeholders and guests.
-Provide basic IT and AV support, including Microsoft Teams Room systems and other corporate meeting technology.
Operational Support
-Log and escalate FM‑related issues on behalf of building occupants, directing requests to the correct service lines.
-Facilitate incoming and outgoing courier deliveries, mail distribution, and archiving needs.
-Collaborate with all service partners to provide a seamless workplace experience.
Safety, Protocols & Inductions
-Support fire evacuation procedures as required, following client safety protocols.
-Deliver staff inductions covering agile working practices, health and safety, fire alarms, and wayfinding information.
Administration & Reporting
-Assist with producing management information for the Soft Services Manager, including reporting on service delivery, volumes, and audit results.
-Participate in service reviews to help identify improvements and efficiencies.
Additional Duties
-Support the planning and delivery of internal events, liaising with hosts and service teams.
-Ensure tea points and fridges are kept in perfect condition and crockery is kept pulled to the front and aligned.
-Complete all mandatory training, including e‑learning and toolbox talks.
-Provide cover and flexibility for team members during absence, leave, or peak periods.
-Carry out any reasonable tasks requested by your line manager.
First Aid or Mental Health First Aid qualifications are desirable but can be provided.
Hourly Rate: £14.80Hours: 40 hours per weekSchedule: Monday - Friday between the hours of 07:00 and 19:00 (9 Hour Shift, 1 Hour unpaid Break)
Main Duties & Key Responsibilities
Front of House Excellence
-Act as the first point of contact for all visitors, clients, and colleagues, providing a warm, polished, and professional welcome.
-Manage visitor arrivals, sign‑ins, and site inductions, ensuring a seamless and positive experience; including standing on arrival, drink offerings, luggage storage and security process enforcement.
-Assist visitors and staff using meeting rooms, offering guidance on room use, technology setup, and general support.
Meeting Room & Hospitality Support
-Ensure meeting rooms are prepared to a high standard, coordinating with hospitality teams for resets and refreshments.
-Assist with meeting room bookings and ensure spaces meet the needs of internal stakeholders and guests.
-Provide basic IT and AV support, including Microsoft Teams Room systems and other corporate meeting technology.
Operational Support
-Log and escalate FM‑related issues on behalf of building occupants, directing requests to the correct service lines.
-Facilitate incoming and outgoing courier deliveries, mail distribution, and archiving needs.
-Collaborate with all service partners to provide a seamless workplace experience.
Safety, Protocols & Inductions
-Support fire evacuation procedures as required, following client safety protocols.
-Deliver staff inductions covering agile working practices, health and safety, fire alarms, and wayfinding information.
Administration & Reporting
-Assist with producing management information for the Soft Services Manager, including reporting on service delivery, volumes, and audit results.
-Participate in service reviews to help identify improvements and efficiencies.
Additional Duties
-Support the planning and delivery of internal events, liaising with hosts and service teams.
-Ensure tea points and fridges are kept in perfect condition and crockery is kept pulled to the front and aligned.
-Complete all mandatory training, including e‑learning and toolbox talks.
-Provide cover and flexibility for team members during absence, leave, or peak periods.
-Carry out any reasonable tasks requested by your line manager.
First Aid or Mental Health First Aid qualifications are desirable but can be provided.