Receptionist
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £15.08 |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | London |
| Company: | Guarding UK |
| Job type: | Permanent |
| Job reference: | 827 |
Summary
Job Advert
Job title - Corporate Receptionist
Location – London
Department - RUK
Job type - Full time
Hours - Monday to Friday (08:30 - 17:30, 10:00 -19:00, 07:00- 16:00)
Salary - £15.08 per hour
Closing date: 24/03/2026
Would you like to join our fast-growing friendly team, to use your outstanding customer service skills in providing
exceptional corporate reception services?
If you are committed to delivering a high level of performance Reception UK would love to hear from you. Reception UK is an
established reception and concierge service, and our people believe first impressions count and we take great pride in being known
for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke
and tailored to our clients’ requirements with a focus on superb customer service.
One of our prestigious buildings in London, requires an exceptional Corporate Receptionist. You would be expected to be able to
work independently and take charge of any building issues, with the long-term scope of progressing into more building management
duties. Presenting and providing the best-in-class customer service and front of house management skills. Professionalism is key!
Daily Duties include:
Control of Services
Reception
The Receptionist will assist with ensuring that Health and Safety procedures are strictly adhered to and maintain and produce up
to date Health and Safety records, e.g. near misses, accidents, incidents, observations. Ensure all visitors are directed to their
correct destinations within the building after signing them in. Assist security with key registering, recording incidents and any
additional reporting required including police liaison when necessary. Manage the visitor fobs efficiently and report missing ones
to the necessary Manager. Manage key fobs – create access cards and delete as needed. To conduct regular check calls with control
in accordance with the site assignment instructions. Always have a positive attitude and friendly persona.
Cleaning
Report cleaning faults and issues to the on-site cleaning staff. Ensure the buildings cleaning specifications are followed and all
work is carried out to the standards expected. Advise the BM of any areas of concern with the on-site cleaning team.
Repairs
Notify the maintenance team and BM of any repairs that are required in the building. Keep a record of all reported faults in the
building and what procedures have been taken.
Building Works
Prior notification must be given to allow contractors access along with identity of building contractors on site and description
of works being carried out. Liaise with onsite building contractors to ensure minimum disruption to the tenants - work with the
security team. Report and record any noticeable/reported damage to the premises together with any anticipated problems along with
what procedures have been taken.
Ensure that any contractors working directly for tenants adhere to the regulations governing the common part areas. Oversee
general maintenance of the site, ensuring common areas and grounds are kept to the required standard while working with
contractors. To monitor and control contractors working on-site in accordance with client instructions.
Reporting Responsibility
Report on all staff matters including training, discipline, absence and non-performance of contractors. Report any Health and
Safety issues to the BM. All defects within the building need to be logged and reported.
The Receptionist will ensure that they are familiar with the following requirements within the property and report accordingly:
Detail of Fire alarms tests/fire drills etc. Breakdown and failure of plant. Any items of disrepair at the building including
action taken. Movements of equipment/furniture belonging to the Landlords or tenants. Apparent breaches of covenant by lessees.
Apparent reduction in staffing levels or changes in behaviour of tenants. Any accidents or other incidents. Meter readings
Tenant Liaison
The Receptionist will be required to maintain contact with the appropriate Management of each tenant and deal with requests,
complaints and all other incidents such as emergencies and disruption due to building alterations as they occur. The importance of
a firm but diplomatic relationship with tenants at all levels is needed. To be the initial liaison with tenants, client
representatives, emergency services, external agencies and members of the public and assist as necessary. To create newsletters,
arrange pop up stalls and monthly events. Monthly social media posts including pictures of events.
Improvements
The Receptionist will be expected to keep all services under review and make recommendations and implement improved services
whenever these are feasible having regard to lease restrictions and budgetary
considerations.
This Job description is meant as a guideline only as to general areas of responsibility and accountability rather than a detailed
description of tasks and activities. Modern organisations need to be flexible and responsive to changing business needs and role
holders should reference their annual objectives to describe areas of key responsibility and accountability.
Profile
Qualifications, knowledge, skills, experience and competencies:
· Experience of working in a similar role or industry
· Exceptional personal presentation
· Good health and safety knowledge and day to day application
· Team supervision
· Liaison with contractors
· Excellent communication skills (oral and written) - Ability to read, understand, apply and communicate written materials, e.g.
policies and procedures, fire drill instructions.
· Used Microsoft office or other IT and digital platforms.
· Ability to work on own initiative, within a pressurised environment.
· Highly developed organisational skills
· Good Interpersonal skills to sustain effective relationships and partnership working with all stakeholders.
· Seek opportunities and finds solutions to blockers.
Employee Benefits
RUK take pride in offering benefits that promote health and well-being.
* Ride to Work Scheme
* Employee Assistance Program
* Credit Union
* Employee of the Month/Year
RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to stop taking applications when we have had a suitable amount of responses.
Job title - Corporate Receptionist
Location – London
Department - RUK
Job type - Full time
Hours - Monday to Friday (08:30 - 17:30, 10:00 -19:00, 07:00- 16:00)
Salary - £15.08 per hour
Closing date: 24/03/2026
Would you like to join our fast-growing friendly team, to use your outstanding customer service skills in providing
exceptional corporate reception services?
If you are committed to delivering a high level of performance Reception UK would love to hear from you. Reception UK is an
established reception and concierge service, and our people believe first impressions count and we take great pride in being known
for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke
and tailored to our clients’ requirements with a focus on superb customer service.
One of our prestigious buildings in London, requires an exceptional Corporate Receptionist. You would be expected to be able to
work independently and take charge of any building issues, with the long-term scope of progressing into more building management
duties. Presenting and providing the best-in-class customer service and front of house management skills. Professionalism is key!
Daily Duties include:
Control of Services
Reception
The Receptionist will assist with ensuring that Health and Safety procedures are strictly adhered to and maintain and produce up
to date Health and Safety records, e.g. near misses, accidents, incidents, observations. Ensure all visitors are directed to their
correct destinations within the building after signing them in. Assist security with key registering, recording incidents and any
additional reporting required including police liaison when necessary. Manage the visitor fobs efficiently and report missing ones
to the necessary Manager. Manage key fobs – create access cards and delete as needed. To conduct regular check calls with control
in accordance with the site assignment instructions. Always have a positive attitude and friendly persona.
Cleaning
Report cleaning faults and issues to the on-site cleaning staff. Ensure the buildings cleaning specifications are followed and all
work is carried out to the standards expected. Advise the BM of any areas of concern with the on-site cleaning team.
Repairs
Notify the maintenance team and BM of any repairs that are required in the building. Keep a record of all reported faults in the
building and what procedures have been taken.
Building Works
Prior notification must be given to allow contractors access along with identity of building contractors on site and description
of works being carried out. Liaise with onsite building contractors to ensure minimum disruption to the tenants - work with the
security team. Report and record any noticeable/reported damage to the premises together with any anticipated problems along with
what procedures have been taken.
Ensure that any contractors working directly for tenants adhere to the regulations governing the common part areas. Oversee
general maintenance of the site, ensuring common areas and grounds are kept to the required standard while working with
contractors. To monitor and control contractors working on-site in accordance with client instructions.
Reporting Responsibility
Report on all staff matters including training, discipline, absence and non-performance of contractors. Report any Health and
Safety issues to the BM. All defects within the building need to be logged and reported.
The Receptionist will ensure that they are familiar with the following requirements within the property and report accordingly:
Detail of Fire alarms tests/fire drills etc. Breakdown and failure of plant. Any items of disrepair at the building including
action taken. Movements of equipment/furniture belonging to the Landlords or tenants. Apparent breaches of covenant by lessees.
Apparent reduction in staffing levels or changes in behaviour of tenants. Any accidents or other incidents. Meter readings
Tenant Liaison
The Receptionist will be required to maintain contact with the appropriate Management of each tenant and deal with requests,
complaints and all other incidents such as emergencies and disruption due to building alterations as they occur. The importance of
a firm but diplomatic relationship with tenants at all levels is needed. To be the initial liaison with tenants, client
representatives, emergency services, external agencies and members of the public and assist as necessary. To create newsletters,
arrange pop up stalls and monthly events. Monthly social media posts including pictures of events.
Improvements
The Receptionist will be expected to keep all services under review and make recommendations and implement improved services
whenever these are feasible having regard to lease restrictions and budgetary
considerations.
This Job description is meant as a guideline only as to general areas of responsibility and accountability rather than a detailed
description of tasks and activities. Modern organisations need to be flexible and responsive to changing business needs and role
holders should reference their annual objectives to describe areas of key responsibility and accountability.
Profile
Qualifications, knowledge, skills, experience and competencies:
· Experience of working in a similar role or industry
· Exceptional personal presentation
· Good health and safety knowledge and day to day application
· Team supervision
· Liaison with contractors
· Excellent communication skills (oral and written) - Ability to read, understand, apply and communicate written materials, e.g.
policies and procedures, fire drill instructions.
· Used Microsoft office or other IT and digital platforms.
· Ability to work on own initiative, within a pressurised environment.
· Highly developed organisational skills
· Good Interpersonal skills to sustain effective relationships and partnership working with all stakeholders.
· Seek opportunities and finds solutions to blockers.
Employee Benefits
RUK take pride in offering benefits that promote health and well-being.
* Ride to Work Scheme
* Employee Assistance Program
* Credit Union
* Employee of the Month/Year
RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to stop taking applications when we have had a suitable amount of responses.