Sales Administrator
| Posting date: | 12 March 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Hours: | Full time |
| Closing date: | 11 April 2026 |
| Location: | Wolverhampton, West Midlands, WV1 4HW |
| Company: | The Best Connection Group Limited |
| Job type: | Permanent |
| Job reference: | JN -082025-8305_1773327005 |
Summary
Sales Administrator - Stourbridge
£12.71 per hour
Monday - Friday | 8:00am - 4:30pm | 40 hours per week
Best Connection are currently recruiting for a Sales Administrator to join one of our established clients based in Stourbridge. This is an excellent opportunity for someone with strong administrative skills and experience in a fast-paced sales environment.
The RoleAs a Sales Administrator, you will provide key administrative support to the sales team to ensure smooth day-to-day operations and excellent customer service. The role involves managing sales documentation, processing orders and maintaining accurate customer records while supporting communication across departments.
Key Responsibilities- Processing sales orders, quotations and invoices accurately and efficiently
- Maintaining and updating customer portals and records
- Monitoring and responding to enquiries within shared mailboxes
- Handling customer enquiries, complaints and follow-ups professionally
- Raising and responding to queries via MS Teams channels
- Liaising with internal departments to ensure a smooth customer journey
- Arranging despatches and processing customer sample requests
- Processing warranty claims
- Escalating any issues or delays to the Planning and Sales Administration Supervisor
- Previous experience in sales administration, sales support or a similar administrative role
- Experience processing orders, quotations and invoices
- Experience working with CRM systems and sales documentation
- Strong organisational and multitasking skills
- Excellent communication and customer service skills
- High level of accuracy and attention to detail
- Ability to work independently and as part of a team
- Minimum 3 GCSEs grade C/4 or above
- Experience working to deadlines in a fast-paced sales or administrative environment
- NVQ Level 2 or 3 in Business Administration or Customer Service
- Experience supporting a target-driven sales team
- Experience within a similar industry
- Monday to Friday: 8:00am - 4:30pm (non-variable)
- 30-minute unpaid lunch break
- 15-minute paid morning break
- 10-minute paid afternoon break
If you are an organised and customer-focused administrator looking for your next opportunity, apply today with Best Connection to be considered.
The Best Connection is acting as an Employment Business in relation to this vacancy.