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Customer Accounts Administrator

Job details
Posting date: 11 March 2026
Salary: £32,936.00 per year
Hours: Full time
Closing date: 25 March 2026
Location: Godalming, Surrey
Remote working: Hybrid - work remotely up to 3 days per week
Company: Clarion Housing Group
Job type: Permanent
Job reference: R0018940

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Summary

Location: Godalming – The Mill

Salary: £32,936.00

Hours: 37.5 hours per week

Contract Type: Permanent

With over 30 years of experience, Grange Property Management is a trusted name in commercial, residential, and retirement property management. We proudly manage more than 7,100 properties across over 200 developments throughout London and the Southeast.

We are seeking a highly organised and detail-oriented Administrator to join our team in a varied and integral support role within our finance function.

This position carries responsibility for the accurate raising of service charges and ground rents, supporting the set-up and amendment of direct debits, and assisting with payment processing activities. The role also includes managing scheme manager petty cash, supporting the processing of scheme manager hours and mileage claims, and contributing to utilities administration and query resolution.

Working closely with both customers and internal stakeholders daily, the successful candidate will demonstrate strong communication skills, a high level of accuracy, and the ability to manage competing priorities effectively. A flexible approach, sound administrative capability, and a proactive, solutions-focused mindset are essential.

This is an excellent opportunity for an individual seeking a broad administrative role with responsibility, variety, and the chance to contribute meaningfully to a well-structured and professional team.

Please review the full role profile and Behaviours & Mandatory Accountabilities on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click ‘apply’ to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date: 25th March 2026 at midnight.

This is a hybrid role with a base location at our offices in Lower Eashing, Godalming. Candidates will be expected to work from the office at least two days per week.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

This vacancy may close without notice.  

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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