Admissions Administrator
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £25,949 to £26,093 per year |
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | Northampton, Northamptonshire |
| Remote working: | On-site only |
| Company: | University of Northampton |
| Job type: | Temporary |
| Job reference: | UN5464 |
Summary
About the Job
Fixed term until 13 August 2026 or upon the return of the post holder, whichever is sooner
Interview Date: 14 April 2026
As an Admissions Administrator, you’ll be a key part of the University’s centralised admissions team, delivering a high-quality, applicant-focused service. You’ll manage applications across a designated portfolio of courses, ensuring they are processed efficiently, accurately, and in line with university policies and procedures.
You’ll develop specialist knowledge of your course areas and become a trusted point of contact for both applicants and colleagues, offering clear and timely advice on admissions processes. Your post will also involve maintaining accurate records, responding to enquiries across multiple platforms, and supporting key university events such as Open Days, Confirmation, Clearing and Enrolment. This is a rewarding post that offers variety and the opportunity to make a real impact on the applicant-student journey.
This post requires excellent attention to detail, communication skills and a commitment to outstanding customer service.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
Please note: this post involves occasional evening and weekend work during peak periods, particularly in August and September, when annual leave restrictions may apply.
We are an accredited Living Wage Foundation Employer and pay the real living wage, which is currently £25,949 per annum. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 4 salary before living wage.
About You
You’ll be organised, detail-oriented, and experienced in delivering excellent customer service in a fast-paced, team environment. Confident and clear in your communication, you’ll handle enquiries across phone, email, and in person with professionalism and empathy. You’ll have excellent administrative skills, able to follow procedures and manage competing priorities with accuracy and care. Proficiency in Microsoft Office (Outlook, Word, Excel) is essential, and experience with databases is desirable. While knowledge of student record systems is a plus, full training will be provided. You’ll be adaptable, proactive, and eager to learn, with a genuine interest in supporting applicants through their journey. Flexibility is required, including occasional evening and weekend work during peak periods such as August and September.
Qualifications
Essential;
Five GCSEs (to include English Language) at Grade C/4 or above, or equivalent qualification or relevant experience.
Desirable;
GCSE Maths at Grade C/4 or above, or equivalent qualification or experience.
Faculty/Department
The Admissions department, part of Academic Registry at the University of Northampton, is a high-performing team at the heart of the applicant journey. We manage applications from Home, International and Partner applicants across a wide range of courses, including undergraduate, postgraduate, distance learning, CPD, partnership and research courses. Our team assesses applications, makes decisions, and ensures timely, effective communication. We’re committed to delivering a professional, applicant-focused service, offering expert advice on admissions policies and procedures to ensure a smooth and supportive experience for all.
Right to Work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.
The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.
Together @ UON
Our Commitment to Equality and Inclusion
Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.
Commitments Include:
Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.
UON’s Major Commitments:
Disability Confident
Standalone Pledge
IHRA Working Definition
For more details, visit: https://www.northampton.ac.uk/about-us/governance-and-management/
Fixed term until 13 August 2026 or upon the return of the post holder, whichever is sooner
Interview Date: 14 April 2026
As an Admissions Administrator, you’ll be a key part of the University’s centralised admissions team, delivering a high-quality, applicant-focused service. You’ll manage applications across a designated portfolio of courses, ensuring they are processed efficiently, accurately, and in line with university policies and procedures.
You’ll develop specialist knowledge of your course areas and become a trusted point of contact for both applicants and colleagues, offering clear and timely advice on admissions processes. Your post will also involve maintaining accurate records, responding to enquiries across multiple platforms, and supporting key university events such as Open Days, Confirmation, Clearing and Enrolment. This is a rewarding post that offers variety and the opportunity to make a real impact on the applicant-student journey.
This post requires excellent attention to detail, communication skills and a commitment to outstanding customer service.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
Please note: this post involves occasional evening and weekend work during peak periods, particularly in August and September, when annual leave restrictions may apply.
We are an accredited Living Wage Foundation Employer and pay the real living wage, which is currently £25,949 per annum. In recognition of this, the starting salary for this post has been increased to pay this higher amount which currently supersedes the actual Grade 4 salary before living wage.
About You
You’ll be organised, detail-oriented, and experienced in delivering excellent customer service in a fast-paced, team environment. Confident and clear in your communication, you’ll handle enquiries across phone, email, and in person with professionalism and empathy. You’ll have excellent administrative skills, able to follow procedures and manage competing priorities with accuracy and care. Proficiency in Microsoft Office (Outlook, Word, Excel) is essential, and experience with databases is desirable. While knowledge of student record systems is a plus, full training will be provided. You’ll be adaptable, proactive, and eager to learn, with a genuine interest in supporting applicants through their journey. Flexibility is required, including occasional evening and weekend work during peak periods such as August and September.
Qualifications
Essential;
Five GCSEs (to include English Language) at Grade C/4 or above, or equivalent qualification or relevant experience.
Desirable;
GCSE Maths at Grade C/4 or above, or equivalent qualification or experience.
Faculty/Department
The Admissions department, part of Academic Registry at the University of Northampton, is a high-performing team at the heart of the applicant journey. We manage applications from Home, International and Partner applicants across a wide range of courses, including undergraduate, postgraduate, distance learning, CPD, partnership and research courses. Our team assesses applications, makes decisions, and ensures timely, effective communication. We’re committed to delivering a professional, applicant-focused service, offering expert advice on admissions policies and procedures to ensure a smooth and supportive experience for all.
Right to Work
All candidates will be required to provide proof of their eligibility to work in the UK during the interview process.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position. Due to this criteria, we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from individuals from underrepresented groups.
The University of Northampton is committed to providing a vibrant, ethical, and sustainable environment that values equality, diversity, and inclusion. Our commitment ensures an inclusive atmosphere for staff, students, and the public. We manage equality and diversity through key committees and formal policies, extending our responsibility to subsidiary companies and partnerships.
Together @ UON
Our Commitment to Equality and Inclusion
Together @ UON affirms our dedication to creating an environment that celebrates diversity and promotes equality. We aim to foster a space where all can thrive, aligning with our mission to transform lives and inspire change.
Commitments Include:
Creating an Inclusive Environment: Adopting a zero-tolerance approach to discrimination and ensuring all activities are inclusive.
Supporting Students and Staff: Strengthening mental health support, enhancing disability confidence, and ensuring academic and professional support.
Tackling Inequalities: Involving students in recruitment, integrating forums for equality data analysis, and supporting networks for protected characteristics.
UON’s Major Commitments:
Disability Confident
Standalone Pledge
IHRA Working Definition
For more details, visit: https://www.northampton.ac.uk/about-us/governance-and-management/
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.