Workplace Assessment (DSE) Coordinator
| Posting date: | 10 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | EC2M 2AT |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 152728 |
Summary
Workplace Assessment (DSE) Coordinator
Contract: Banking
Location: London, EC2M 2AT
Hours of work: 40
Contract Type: Permanent
We are looking for a proactive and highly organised Workplace Assessment (DSE) Coordinator to join our team at SMBC Europe.
This role is all about making sure our employees - both new starters and existing colleagues - have the right workplace adjustments to work safely, comfortably, and effectively.
Job Description
You will coordinate and manage the full workplace adjustment process from start to finish. This includes equipment like adjustable desks, chairs, keyboards, and mice, mandatory training, as well as supporting employees returning to work after illness or injury.
You will act as the central point of contact for employees, HR, and other stakeholders to ensure every request is handled efficiently and sensitively.
Key Responsibilities
Manage all new starter and pre-existing employee workplace adjustment requests.
Coordinate with external specialists to arrange assessments where required.
Ensure all recommended equipment and adjustments are delivered, set up, and tracked.
Maintain accurate records, trackers, and reports on all cases.
Provide guidance and support to employees on general workplace ergonomics.
Liaise regularly with HR, line managers, and other internal teams.
Proactively identify trends, escalate recurring issues, and suggest process improvements.
Support a potentially large workforce of up to 1,500 employees.
Professional and Personal Competencies/Qualifications
Proven experience coordinating workplace adjustments or similar HR/facilities support.
Strong organisational skills with excellent attention to detail.
Excellent communication and interpersonal skills.
Comfortable managing multiple requests and following cases through to completion.
Experience working with systems, processes, and trackers.
Ability to work flexibly to accommodate employee schedules when required.
Familiarity with ergonomic equipment and DSE principles is highly desirable.
If you are a proactive, organised, and empathetic individual with a passion for creating safe and comfortable workplaces, we would love to hear from you. Apply now!
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Banking
Location: London, EC2M 2AT
Hours of work: 40
Contract Type: Permanent
We are looking for a proactive and highly organised Workplace Assessment (DSE) Coordinator to join our team at SMBC Europe.
This role is all about making sure our employees - both new starters and existing colleagues - have the right workplace adjustments to work safely, comfortably, and effectively.
Job Description
You will coordinate and manage the full workplace adjustment process from start to finish. This includes equipment like adjustable desks, chairs, keyboards, and mice, mandatory training, as well as supporting employees returning to work after illness or injury.
You will act as the central point of contact for employees, HR, and other stakeholders to ensure every request is handled efficiently and sensitively.
Key Responsibilities
Manage all new starter and pre-existing employee workplace adjustment requests.
Coordinate with external specialists to arrange assessments where required.
Ensure all recommended equipment and adjustments are delivered, set up, and tracked.
Maintain accurate records, trackers, and reports on all cases.
Provide guidance and support to employees on general workplace ergonomics.
Liaise regularly with HR, line managers, and other internal teams.
Proactively identify trends, escalate recurring issues, and suggest process improvements.
Support a potentially large workforce of up to 1,500 employees.
Professional and Personal Competencies/Qualifications
Proven experience coordinating workplace adjustments or similar HR/facilities support.
Strong organisational skills with excellent attention to detail.
Excellent communication and interpersonal skills.
Comfortable managing multiple requests and following cases through to completion.
Experience working with systems, processes, and trackers.
Ability to work flexibly to accommodate employee schedules when required.
Familiarity with ergonomic equipment and DSE principles is highly desirable.
If you are a proactive, organised, and empathetic individual with a passion for creating safe and comfortable workplaces, we would love to hear from you. Apply now!
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant #Bepartofsomethingbigger
#aplacetobeyou #facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.