Community and Family Navigator
| Posting date: | 10 March 2026 |
|---|---|
| Salary: | £31,878 to £31,879 per year, pro rata |
| Hours: | Full time |
| Closing date: | 29 March 2026 |
| Location: | Trowbridge, Wiltshire |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Permanent |
| Job reference: | 6810 |
Summary
Salary: £31,879 - £31,879 Per annum/pro-rata
Hours of work: Full time/ 37 hours per week
Contract type: Permanent
This is not a Wiltshire Council vacancy therefore please contact Spurgeons direct for further information.
A bit about us:
Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
We create family hubs where we’re needed most, providing support with mental health, special educational needs, domestic abuse and all of family life’s challenges. We work through children and family centres, churches, schools and prisons. Putting children first in everything.
All about the role:
Candidates who progress to the next stage will be expected to present on their community and project work experience, explaining how it will support them in this role.
ABOUT US
At Spurgeons, we're dedicated to giving every child the best start in life. In partnership with Wiltshire Council, we offer early years and family support across the county. Our local teams provide welcoming, inclusive spaces where parents and carers can access support, advice, and activities designed to strengthen families and nurture children’s development.
From parenting courses and stay-and-play sessions to advice on childcare, health referrals, and employment opportunities, we wrap around families with practical help at every stage. Whether it’s in-person or online via our growing Digital Family Hub, everything we do is built on compassion, fairness, and a deep commitment to improving outcomes for children.
Join us in Wiltshire and make a real difference to families when it matters most.
ABOUT THE ROLE
Lead community engagement by building strong partnerships with schools, health services and local organisations to create a sustainable family hub model
Support families to access resources and services that promote resilience, independence and improved outcomes for children
Manage and mentor Family Navigators and volunteers, ensuring high quality delivery and continuous improvement
Drive collaboration with local authorities, voluntary groups and employment services to strengthen community networks
Collect and analyse data to demonstrate impact and inform future service development
Champion co-production by involving parents and carers in shaping services and quality assurance processes
Regularly travel in the West of Wiltshire and occasionally across the county
ABOUT YOU
Hold a relevant level 3 or 4 qualification in social work, family studies, community development, youth work or equivalent
Bring experience in family support, community outreach or partnership working with diverse communities
Skilled in communication, problem solving and building positive relationships with stakeholders and families
Has experience and understanding of safeguarding, child development and local community resources
Adaptable, proactive and committed to continuous professional development and learning
Able to travel regularly across West Wiltshire and occasionally across the county, also work flexibly, including occasional evenings and weekends
Hours of work: Full time/ 37 hours per week
Contract type: Permanent
This is not a Wiltshire Council vacancy therefore please contact Spurgeons direct for further information.
A bit about us:
Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support vulnerable children and their families through delivering projects to support children, young people, their families, and communities to find long-lasting solutions to the challenges they face.
We create family hubs where we’re needed most, providing support with mental health, special educational needs, domestic abuse and all of family life’s challenges. We work through children and family centres, churches, schools and prisons. Putting children first in everything.
All about the role:
Candidates who progress to the next stage will be expected to present on their community and project work experience, explaining how it will support them in this role.
ABOUT US
At Spurgeons, we're dedicated to giving every child the best start in life. In partnership with Wiltshire Council, we offer early years and family support across the county. Our local teams provide welcoming, inclusive spaces where parents and carers can access support, advice, and activities designed to strengthen families and nurture children’s development.
From parenting courses and stay-and-play sessions to advice on childcare, health referrals, and employment opportunities, we wrap around families with practical help at every stage. Whether it’s in-person or online via our growing Digital Family Hub, everything we do is built on compassion, fairness, and a deep commitment to improving outcomes for children.
Join us in Wiltshire and make a real difference to families when it matters most.
ABOUT THE ROLE
Lead community engagement by building strong partnerships with schools, health services and local organisations to create a sustainable family hub model
Support families to access resources and services that promote resilience, independence and improved outcomes for children
Manage and mentor Family Navigators and volunteers, ensuring high quality delivery and continuous improvement
Drive collaboration with local authorities, voluntary groups and employment services to strengthen community networks
Collect and analyse data to demonstrate impact and inform future service development
Champion co-production by involving parents and carers in shaping services and quality assurance processes
Regularly travel in the West of Wiltshire and occasionally across the county
ABOUT YOU
Hold a relevant level 3 or 4 qualification in social work, family studies, community development, youth work or equivalent
Bring experience in family support, community outreach or partnership working with diverse communities
Skilled in communication, problem solving and building positive relationships with stakeholders and families
Has experience and understanding of safeguarding, child development and local community resources
Adaptable, proactive and committed to continuous professional development and learning
Able to travel regularly across West Wiltshire and occasionally across the county, also work flexibly, including occasional evenings and weekends
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.