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Community and Family Navigator

Job details
Posting date: 04 March 2026
Salary: £31,879 per year
Hours: Full time
Closing date: 03 April 2026
Location: Trowbridge, Wiltshire
Remote working: On-site only
Company: Spurgeons
Job type: Permanent
Job reference: 2591

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Summary

Candidates who progress to the next stage will be expected to present on their community and project work experience, explaining how it will support them in this role.

Interviews will take place on the 13th & 14th of April.

ABOUT US

At Spurgeons, we're dedicated to giving every child the best start in life. In partnership with Wiltshire Council, we offer early years and family support across the county. Our local teams provide welcoming, inclusive spaces where parents and carers can access support, advice, and activities designed to strengthen families and nurture children’s development.

From parenting courses and stay-and-play sessions to advice on childcare, health referrals, and employment opportunities, we wrap around families with practical help at every stage. Whether it’s in-person or online via our growing Digital Family Hub, everything we do is built on compassion, fairness, and a deep commitment to improving outcomes for children.

Join us in Wiltshire and make a real difference to families when it matters most.

ABOUT THE ROLE

Lead community engagement by building strong partnerships with schools, health services and local organisations to create a sustainable family hub model

Support families to access resources and services that promote resilience, independence and improved outcomes for children

Manage and mentor Family Navigators and volunteers, ensuring high quality delivery and continuous improvement

Drive collaboration with local authorities, voluntary groups and employment services to strengthen community networks

Collect and analyse data to demonstrate impact and inform future service development

Champion co-production by involving parents and carers in shaping services and quality assurance processes

Regularly travel in the West of Wiltshire and occasionally across the county

ABOUT YOU

Hold a relevant level 3 or 4 qualification in social work, family studies, community development, youth work or equivalent

Bring experience in family support, community outreach or partnership working with diverse communities

Skilled in communication, problem solving and building positive relationships with stakeholders and families

Has experience and understanding of safeguarding, child development and local community resources

Adaptable, proactive and committed to continuous professional development and learning

Able to travel regularly across West Wiltshire and occasionally across the county, also work flexibly, including occasional evenings and weekends

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