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Family Support Worker

Job details
Posting date: 03 March 2026
Salary: £10,491 per year
Hours: Part time
Closing date: 31 March 2026
Location: Prenton, Merseyside
Remote working: On-site only
Company: Koala North West
Job type: Permanent
Job reference:

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Summary

***FOR MORE INFORMATION AND TO APPLY FOR THIS ROLE, PLEASE REQUEST A RECRUITMENT PACK BY EMAILING RECRUITMENT@KOALANW.CO.UK***

Koala North West is recruiting for a Family Support Worker based in Wirral.

Koala North West have been successfully supporting families for 26 years and we are looking for someone who is passionate about the quality of services available for families with children aged 0-11 years.

An exciting opportunity has arisen for a passionate and dedicated Family Support Worker

If you are looking for an exciting new challenge with a thriving family friendly voluntary organisation then this might be the role for you!

Job Title: Family Support Worker

Office Base: Koala North West Hub, Woodchurch Lane, Prenton, CH42 9PH

Hours: Part time - 15 hours per week

Salary: £10,491 per annum (actual), FTE - £24,479 (meets Real Living Wage amounts)

Purposes of the Job
• As a Family Support Worker, you will visit families in their homes to provide continued support following a step-down from a Child Protection Plan to a Child in Need Plan. Your role will be to help families sustain positive engagement with professionals, attend relevant meetings, and connect with local community resources.
• You will play a key role in ensuring that families feel supported after the involvement of a Parent Advocate has ended, promoting stability and helping to ensure their ongoing needs are met in a coordinated and compassionate manner.
• To build good working relationships with referrers and other agencies to ensure the provision of the most effective and appropriate support for families
• To have a flexible approach in working as part of a team
• To work in collaboration with Parent Advocates

This list is not exhaustive, please refer to the Job Description and Person Specification.

Closing date: Tuesday 31st March 2026

Interview date: Week commencing Monday 6th April 2026

Start date: To be confirmed

If you have not heard from us by Thursday 2nd April 2026 your application has not been successful.

To request an application pack please email recruitment@koalanw.co.uk

Part of the criteria for short listing will be that applications demonstrate the skills needed to use emails, download materials and use word processing to complete the form. Therefore, no hand-written applications will be shortlisted.
Koala North West is committed to equality of opportunity and diversity.

Registered Charity No. 1139517 Company Limited by Guarantee 7314767

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