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Tenancy Allocations and Verifications Officer

Job details
Posting date: 17 February 2026
Salary: £23.51 to £30.67 per hour
Additional salary information: Pay Rate: £23.51 PAYE / £30.67 Umbrella
Hours: Full time
Closing date: 20 February 2026
Location: Lambeth, South East London
Remote working: Hybrid - work remotely up to 4 days per week
Company: Neway International Ltd
Job type: Contract
Job reference: 1689638

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Summary

Neway International are seeking an Allocations and Verifications Officer to join our client based with London Borough of Lambeth.

Location: 332 Brixton Road
Hours: 35 per week, 09:00–17:00
Start Date: 23/03/2026 (to start ASAP)
Pay Rate: £23.51 PAYE / £30.67 Umbrella


About the Client
London Borough of Lambeth’s Housing Directorate is committed to delivering a high‑quality, customer‑focused service that ensures fair, transparent and efficient allocation of social housing. Their vision centres on supporting residents, valuing diversity, and maximising the effective use of housing stock across the borough.

The Role
You will provide a responsive and customer‑centred housing allocations service to Lambeth tenants and residents applying for transfers and social housing. This includes the efficient allocation of Council properties, nominations to Housing Associations and Co‑operatives, and supporting mobility schemes. The role requires rigorous verification, strong partnership working, and the ability to produce accurate data and reports to support housing supply management.

Key Responsibilities
Advertise properties and shortlist prospective tenants through the choice‑based lettings scheme, ensuring accurate matching to need and qualification criteria.

Make direct offers of properties in line with the Council’s Housing Allocation Scheme and associated policies.

Undertake detailed verification of housing applications, including home visits where required, ensuring compliance with Lambeth’s Allocations Scheme.

Maintain effective working relationships with housing providers, ALMOs and Registered Social Landlords, monitoring performance and supporting optimal use of social rented stock.

Produce timely and accurate management information, data and reports to support monitoring of housing supply.

Work collaboratively with colleagues across housing and other directorates to support a joined‑up operational approach.

Candidate Requirements
Good understanding of social housing allocation processes and criteria under Part VI of the Housing Act 1996.

Knowledge of housing issues affecting local residents.

Understanding of the Council’s commitment to Valuing Diversity.

Experience working in a diverse, customer‑focused environment.

Experience in property allocation or verification of complex documentation.

Enhanced DBS required.

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