Operational Manager – Eating Disorder Services
| Posting date: | 12 February 2026 |
|---|---|
| Salary: | £55,690.00 to £62,682.00 per year |
| Additional salary information: | £55690.00 - £62682.00 a year |
| Hours: | Full time |
| Closing date: | 26 February 2026 |
| Location: | Coventry, CV4 9PQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9444-26-0060 |
Summary
They will deputise for the Head of Service when required. They may be required to lead complex incident, HR and/or complaint investigations. They will provide management and leadership for the provision of evidence based biopsychosocial practices to people in the eating disorder services who require specialist interventions and to ensure they have an active role in identifying, planning, and meeting their individual needs. The post holder will adopt and lead locally the implementation of the no wrong door philosophy across their place-based services, ensuring that the focus is assessment and the collective meeting of needs, moving away from tradition referral and wait ways of working, and becoming increasing aligned in skill and capacity, to the needs of the local population. They will work with and across professional and multi-agency groups within primary and secondary care to identify and implement systems and processes that support collaborative working to deliver a truly integrated care delivery approach. The post holder will be required to develop and maintain good communication and relationships between CWPT teams and those other local providers of MH services including Primary Care, the VCSE and the local authority. Using their operational experience, the post holder will contribute to the operational delivery of change programmes within the eating disorder services, but also the wider Mental Health Directorate. To develop the use of expert by experience/peer recovery roles and use of VCSE organisations in the eating disorder teams and will ensure these roles are clearly included in the pathway and provision of support offered. Support and manage the directorate to meet Trust and NHSI/E performance objectives. Ensure that all staff in the specific service areas are clear about what is expected of them (via the appraisal and Performance Management processes) and are working together in successful teams to deliver high quality patient services To ensure the delivery and compliance of mandatory training requirements for all staff. The post holder will be required to adapt to and undertake different or new duties in line with professional or organisational change. This Job Description is intended as a general guidance to the duties and responsibilities of the post and is not, therefore, exhaustive. It will be subject to review, considering changing circumstances and in consultation with the post-holder.