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Customer Service

Job details
Posting date: 10 February 2026
Salary: £26,000.0 to £30,000.0 per year
Additional salary information: £26,000-£30,00 DOE
Hours: Full time
Closing date: 03 March 2026
Location: Kingston Upon Hull, East Riding of Yorkshire, hu7 4rr
Company: Hays Specialist Recruitment
Job type: Permanent
Job reference: 4769763_1770733946

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Summary

Your new company
Our client is looking for a strong customer service professional to join their small but successful team based in Hull, where collaboration, reliability and customer focus are at the heart of everything they do.
This role can offer an immediate start for the right candidate.

Your new role
As a Customer Service Support professional, you will play a key role in assisting both the external sales team and a diverse portfolio of customers. This is a customer‑focused position where you'll be managing communication across phone, email, Teams, and other channels, ensuring excellent service at all times.

Your responsibilities will include:

  • Delivering high‑quality customer service and support
  • Managing customer communication across multiple channels
  • Inputting and processing orders using the company's CRM system
  • Liaising with internal and external colleagues to ensure timely delivery of results
  • Completing general administrative tasks to support wider operations


Full training will be provided, giving you the tools and knowledge to succeed.

What you'll need to succeed
To thrive in this role, you will need:

  • Strong computer literacy
  • Good written and verbal communication skills
  • A proactive and adaptable approach
  • Qualifications in Maths and English
  • Previous customer service experience (preferred)
  • Proficiency in Microsoft Word and Excel
  • Telesales experience (advantageous)


Most importantly, you'll be enthusiastic, committed, reliable, and willing to take on additional tasks when required.

What you'll get in return

  • A competitive salary of £26,000 - £30,000, depending on experience
  • 26 days annual leave, plus bank holidays, with leave increasing with tenure
  • A full‑time, office‑based role in Hull, working Monday to Friday (08:30-16:30)
  • The opportunity to join a supportive team with immediate start availability

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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